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034-729 Line Disconnect, In-Channel PB Send RAP
BSD-ON:
BSD 34.1 - FAX
The line was disconnected when sending In-Channel PB.
Procedure
•
Ask customer to reconnect line and resend.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
034-729, 034-730
034-730 In and Out Call Conflict RAP
BSD-ON:
BSD 34.1 - FAX
There is a conflict between incoming and outgoing calls
Procedure
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-612
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue
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