033-549 Fax Service Disabled Rap; 033-550 Cannot Disable Fax Service Rap - Xerox workcentre 5335 series Service Manual

033-549 Fax Service Disabled RAP

BSD-ON: BSD 34.1 - FAX
Fax service was disabled because of shortage of memory, too many jobs in queue, or system
fail
Procedure
• Retry fax job later.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-549, 033-550

033-550 Cannot Disable Fax Service RAP

BSD-ON: BSD 34.1 - FAX
The machine attempted to enter Diagnostic mode but could not because fax transmission is in
process
Procedure
• Wait until Fax job is finished.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-546
BUS Updated 12/2011
GP 13
(PL 18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue