116-351 Ether Talk Software Rap; 116-352 Netware Software Rap - Xerox workcentre 5335 series Service Manual

116-351 Ether Talk Software RAP

An internal shutdown occurred after an Ether Talk processing error.
Initial Actions
Power Off/On
Procedure
• Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
• Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
– SNTP
– NetWare
– Salutation IO
– SMB
– Port 9100
– USB
– lpd
– FTP Serv
– MailIO
– IPP
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
Initial Issue
WorkCentre 5335 Family Service Documentation

116-352 NetWare Software RAP

An internal shutdown occurred after a NetWare processing error.
Initial Actions
Power Off/On
Procedure
• Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
• Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
– SNTP
– NetWare
– Salutation IO
– SMB
– Port 9100
– USB
– lpd
– FTP Serv
– MailIO
– IPP
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
(PL • Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace ESS PWB
07/2011
2-865
BUS Updated 12/2011
(PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
(PL
Status Indicator RAPs
116-351, 116-352