IQ5 Residual Image (Ghosting) RAP
Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.
Procedure
Remove the Xerographic Cartridge
(PL
8.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
Y
N
End
Install a new Xerographic Cartridge
(PL
8.1). Turn the power Off/On and print. The
reoccurs.
Y
N
End
Remove the Fuser Unit
(PL
7.1). Check for dirt on the surface of the Heat Roll. The
of the Heat Roll is clean.
Y
N
Clean the Heat Roll. If there is difficulty in removing the dirt, replace the Fuser Unit
7.1)
Replace the MCU PWB
(PL
18.1). If the problem persists, replace the ESS PWB
Initial Issue
WorkCentre 5335 Family Service Documentation
IQ6 Background RAP
Toner smudges appear on the whole or part of the page. The smudges appear as extremely
bright gray stains.
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass
Remove the Xerographic Cartridge
problem
The problem reoccurs.
Y
N
End
Install a new Xerographic Cartridge
surface
reoccurs.
Y
N
End
(PL
Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and
there is no distortion.
(PL
35.2).
Y
N
Clean the BTR. If there is distortion, replace the BTR
Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs.
Y
N
End
Replace the MCU PWB
PWB
(PL
35.2).
07/2011
3-5
BUS Updated 12/2011
(PL
8.1) and reinstall. Turn the power Off/On and print.
(PL
8.1). Turn the power Off/On and print. The
(PL
6.1).
(PL
18.1). If the problem persists, replace the HVPS and the ESS
(PL
1.2).
problem
Image Quality
IQ5, IQ6