018-785 Ldap Protocol Error 85 Rap; 018-786 Ldap Protocol Error 86 Rap - Xerox workcentre 5335 series Service Manual

018-785 LDAP Protocol Error 85 RAP

There is a LDAP (Lightweight Directory Access Protocol) error (Search timeout).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
Ask the customer to retry search with narrower search target by changing search condition/
search start position in Address Book internal data. Ask the customer to verify the machine
LDAP setups. If the check is OK, there may be a problem with the remote LDAP server.
Initial Issue
WorkCentre 5335 Family Service Documentation

018-786 LDAP Protocol Error 86 RAP

There is a LDAP (Lightweight Directory Access Protocol) error (Unknown authentication
method is designated).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
07/2011
2-359
BUS Updated 12/2011
Status Indicator RAPs
018-785, 018-786