035-760 File Common Processing Error RAP
BSD-ON:
BSD 34.1 - FAX
•
Invalid File
•
File error - Timeout occurred during COMM file access.
Or, the File Handler did not send an error code when an error has occurred.
Initial Actions
Power OFF/ON
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
035-760, 035-761
035-761 File Processing Error RAP
BSD-ON:
BSD 34.1 - FAX
Timeout occurs in file error COMM file access or file handler does not send back error code at
error occurrence.
Initial Actions
Power OFF/ON
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-680
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue