018-795 Ldap Protocol Error 95 Rap; 018-796 Ldap Protocol Error 96 Rap - Xerox workcentre 5335 series Service Manual

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018-795 LDAP Protocol Error 95 RAP

There is a LDAP (Lightweight Directory Access Protocol) error (Still more result).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
Status Indicator RAPs
018-795, 018-796

018-796 LDAP Protocol Error 96 RAP

There is a LDAP (Lightweight Directory Access Protocol) error (Client loop detected).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
07/2011
2-364
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation

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