034-500 Dial Error Rap; 034-501 Selected Channel Dial Error Rap - Xerox workcentre 5335 series Service Manual

034-500 Dial Error RAP

BSD-ON: BSD 34.1 - FAX
There is incorrect information in the dial data (Recipient telephone number).
Procedure
• Ask customer to verify the Fax number and resend.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWBs in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5).
Status Indicator RAPs
034-500 , 034-501

034-501 Selected Channel Dial Error RAP

BSD-ON: BSD 34.1 - FAX
The specified channel is not installed.
Procedure
• Ask customer to verify that the specified channel is installed.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWBs in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-586
BUS Updated 12/2011
GP 13
(PL 18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue