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027-721 Extension Server RAP
The system attempted to connect to the application interface but the host replied that the appli-
cation cannot be found.
Procedure
•
Either the specified server for the application interface cannot be found or the DNS could
not be resolved during Web service interface.
•
An error occurred during DNS resolution for FQDN (HTTP/HTTPS) because no DNS
Server is set up, and so on.
•
Check that the DNS server address is set properly. Check that the PC running the appli-
cation interface (CWFS) is registered in DNS.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required
Status Indicator RAPs
027-721 , 027-722
027-722 Extension Server Time-out RAP
The system attempted to connect to the application interface but failed due to a time-out.
Procedure
1.
If a number of documents is specified for scanning, scan one document and store it.
2.
When scanning and storing are successful, change the application interface timeout
value. If scanning and storing are not successful, perform step (3).
3.
Check that the scan document can be uploaded from the PC browser. When uploading is
successful, change the application interface timeout value.
(GP
6,
GP
16)
07/2011
2-484
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation
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