033-592 Foip Internal Timeout Rap; 033-593 Canceled By Remote Peer Rap - Xerox workcentre 5335 series Service Manual

033-592 FoIP Internal Timeout RAP

BSD-ON: BSD 34.1 - FAX
Timeout caused by a factor which does not require to send Timeout Notification. Either receiv-
ing image data ended as timeout; or FoIP (FAX Over Internet Protocol) internal processing
ended as timeout.
Procedure
• Check that the network cable is connected firmly. Check if the machine on the other end is
active.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Initial Issue
WorkCentre 5335 Family Service Documentation

033-593 Canceled by Remote Peer RAP

BSD-ON: BSD 34.1 - FAX
Received a request from the machine on the other end to cancel SIP session.
Procedure
• Ask the sender to resend the fax message.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-565
BUS Updated 12/2011
GP 13
(PL 18.5)
033-592, 033-593
Status Indicator RAPs