Xerox workcentre 5335 series Service Manual page 1012

Cause
The user name of a job sender or the group
name to which the job sender belongs is not
registered in the [Users] for Print queue.
Sending jobs to the print queue is prohib-
ited.
Same as above
The user name of a job sender or the group
name to which the job sender belongs is not
defined for the print server users of a print
server.
The print queue that has sent print data is
not allocated to the printer.
The data type of the print data does not
match the print environment settings of the
workstation.
The number of print queues that exceeds
the maximum number of supported queues
has been set.
No slave file servers have been set (bindery
service mode).
Printer types are different.
The slave file server settings are different
(bindery service mode).
The sheet number of the print data is differ-
ent from the sheet number that has been
set in the printer.
IPX check sum level settings are different.
NCP packet signature level settings are dif-
ferent.
Status Indicator RAPs
OF 16-1
Table 4 Printing Not Performed
Check Method
Use NWADMIN from the workstation to view the target queue
objects and check that the user name of the job sender or the
group name to which the job sender belongs is registered in the
[Users] information.
Use PCONSOLE to check that [Yes] is set for [User can register
data to queue] in the [Current Queue Status] of [Print Queue Infor-
mation].
Use NWADMIN from the workstation to check that the operator
flag is checked in [Identification] for the target print queue.
Use NWADMIN from the workstation to check that the user name
of the job sender or the group name to which the job sender
belongs is registered in [Users] of the target print server.
Use NWADMIN from the workstation to check that the target
printer is allocated in the list of the printers in service in [Allocation]
of the target print queue.
-
Use NWADMIN from the workstation to check that the desired
print queue is allocated in the list of the printers in [Allocation] of
the target printer.
Use PCONSOLE from the workstation to check that a slave file
server is registered in [Service NetWare Server] of the appropriate
print server in [Print Server Information].
Use PCONSOLE from the workstation to check that Port: LPT1
and Position: Auto Mode (Local) are set in [Print Server Informa-
tion] > [Printers] > [Environment Settings for Printer xxx].
Use PCONSOLE from the workstation to check that [Defined by
Other Settings] is displayed for the printer type in [Print Server
Information] > [Printers] > [Environment Settings for Printer xxx].
Use NWADMIN from the workstation to select a target printer and
then check that the start sheet number in the environment settings
is the same as the number of the print data.
Use the set command in the file server console screen to check
the IPX check sum is not set to Level 2.
Use the set command in the file server console screen to check
the NCP packet signature is not set to Level 3.
BUS Updated 12/2011
Corrective Action
1. Resend print data to the print queue in which the user name of the job
sender or the group name to which the job sender belongs has been
registered in [Users] of [Print Queue Information].
2. Use NWADMIN from the workstation to register the user name of the
job sender or the group name to which the job sender belongs in the
[Users] of [Print Queue Information].
Set it to [Yes] using PCONSOLE.
Use NWADMIN from the workstation to check that the each item for the
operator flag is checked in [Identification] for the target print queue.
1. Resend print data to the print queue in which the user name of the job
sender or the group name to which the job sender belongs has been
registered in [Users] of [Print Server Information].
2. Use NWADMIN from the workstation to register the user name of the
job sender or the group name to which the job sender belongs in the
[Users] information of the target print server.
1. Resend print data to the print queue that has been allocated to the
printer.
2. Use NWADMIN from the workstation to add a target queue using
[Allocation] of the target printer.
When the workstation uses Windows, make settings so that it does not
output Ctrl-D.
Resend print data to the print queue that has been allocated to the
printer.
Use PCONSOLE from the workstation to register a slave file server and
then reflect the setting parameters.
Use PCONSOLE from the workstation to set Port: LPT1 and Position:
Auto Mode (Local), and reflect the setting parameters.
If it is not set to [Defined by Other Settings], change it to [Defined by
Other Settings] and then reflect the setting parameters.
Use NWADMIN from the workstation to match the number for [Start
Sheet] with the number of the print data in the environment settings for
the target printer.
Enter the following command in the file sever console screen to set the
IPX check sum to Level 0 or Level 1. Set Enable IPX Checksum=x (x: 0
or 1)
Enter the following command in the file sever console screen to set the
NCP packet signature to Level 0, 1, or 2 and then restart the file server.
Set NCP Packet Signature Option=x (x: 0, 1, or 2)
07/2011
2-1024
Initial Issue
WorkCentre 5335 Family Service Documentation