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035-745 PTX has No SEP Capability RAP
BSD-ON:
BSD 34.1 - FAX
The receiving Fax does not support the SEP (Separator) function.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
035-745, 035-746
035-746 Busy-Cannot Detect Dial Tone RAP
BSD-ON:
BSD 34.1 - FAX
•
Busy
•
The system could not detect dial tone before dialing. DT1 was not detected.
•
Busy tone was detected before dialing. BT1 was detected.
•
Busy tone was detected before dialing. BT2 was detected.
•
Congestion tone was detected before dialing. Switch Board was busy. CT1 was detected.
•
Congestion tone was detected before dialing. CT2 was detected.
•
The system could not detect dial tone during dialing (=). DT1 was not detected.
This could happen when an external line was used with 0 signal sent from the PBX.
•
Busy tone was detected during dialing (=). BT1 was detected.
•
Busy tone was detected during dialing (=). BT2 was detected.
•
Congestion tone was detected during dialing (=). CT1 was detected.
•
Congestion tone was detected during dialing (=). CT2 was detected.
•
The system could not detect 2nd dial tone during dialing (==). DT2 was not detected.
•
Busy tone was detected during dialing (==). BT1 was detected.
•
Busy tone was detected during dialing (==). BT2 was detected.
•
Congestion tone was detected during dialing (==). CT1 was detected.
•
Congestion tone was detected during dialing (==). CT2 was detected.
•
The system could not detect 3rd dial tone during dialing (====). DT3 was not detected.
•
Busy tone was detected during dialing (===). BT1 was detected.
•
Busy tone was detected during dialing (===). BT2 was detected.
•
Congestion tone was detected during dialing (===). CT1 was detected.
•
Congestion tone was detected during dialing (===). CT2 was detected.
•
Busy tone was detected after dialing. BT1 was detected.
•
Busy tone was detected after dialing. BT2 was detected.
•
Congestion tone was detected after dialing. CT1 was detected.
•
Congestion tone was detected after dialing. CT2 was detected.
•
The system could not detect dial tone before dialing. (PBX) DT was not detected.
•
Busy tone was detected before dialing. (PBX) BT was not detected.
•
Congestion tone was detected before dialing. (PBX) CT was detected.
•
Busy tone was detected after dialing. (PBX) BT was not detected.
•
Congestion tone was detected after dialing. (PBX) CT was detected.
Procedure
•
If the connections are good then there is a problem with the customers PBX (Private
Branch Exchange) line or the receiving fax.
•
Check the Switch Board.
•
Check the circuit condition.
•
Check the call conditions of the external line ("0" call).
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
07/2011
2-672
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation
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