016-730 Art Command Unsupported Rap; 016-731 Tiff Data Invalid Rap - Xerox workcentre 5335 series Service Manual

016-730 ART Command Unsupported RAP

A command not supported by the ART was detected.
Initial Actions
Power Off/On
Procedure
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
Status Indicator RAPs
016-730, 016-731

016-731 TIFF Data Invalid RAP

BSD-ON: BSD 34.1 - FAX
The TIFF (Tagged Image File Format) data is corrupt.
Initial Actions
Power Off/On
Procedure
Ask customer to cancel and rerun the job.
If the problem persists, refer customer to following User Guide headings:
• TIFF-S, TIFF-S, and TIFF-J in Internet iFax Profile
• Job Templates - Network Scanning
• File Format
• Properties
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
07/2011
2-244
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation