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026-713 Could Not Detect Proxy Server Automatically
RAP
Job. Auto detection of the proxyhas failed.
The proxy server could not be detected automatically.
When the proxy server is not manually set up, an automatic attempt is made to obtain the
proxy server setting from the DHCP server. However, the attempt has failed.
For the details, see below:
–
The contents of the obtained PAC file have a problem. (An error occurred during the
running of JavaScript.)
–
The PAC file could not be obtained. (Timeout/Connection error)
–
The PAC file could not be obtained. (No PAC file/Too large file)
–
PAC File URL info could not be obtained. (Timeout)
–
PAC File URL info could not be obtained. (No URL is included in the response to the
inquiry.)
Procedure
Check the following:
–
the default Gateway setting
–
the subnet mask setting
–
the DNS Server address setting
If despite the confirmation of the above settings, the situation has not improved, contact
the network administrator for advice because there is a possibility of a network failure,
DHCP Server failure, or an improper DHCP Server setting. (For example, if the DHCP
Server is not set up in the way that allows it to give back the proxy server address, an erro
of this code will occur.)
The Network Environment check items are as follows:
–
The HTTP server that provides the PAC file (CFILE) is operating normally, or the
server can be reached on the network.
–
The contents of the PAC file have no mistakes in syntax or selected server address,
or the file size is 64KB or less.
–
The DHCP server that has an entry of CURL info is operating normally, or the server
can be reached on the network.
When after the implementation of the corrective actions, the machine has established nor-
mal communication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log
and network log immediately after the occurrence of the problem and contact the support
division for directions.
Status Indicator RAPs
026-713, 026-714
026-714 Could Not Connect to Xerox Server or Proxy RAP
Job. Network error. The machine could not connect to the Xerox Communication Server or the
proxy server. (A network path problem, an open wire, etc.)
Procedure
Check the following:
–
the connection of the LAN Cable
–
the IP Address setting
–
the default Gateway setting
–
the subnet mask setting
–
the DNS Server address setting
–
the proxy server address setting
If despite the confirmation of the above settings, the situation has not improved, contact
the network administrator for advice because there is a possibility of a network failure.
When after the implementation of the corrective actions, the machine has established nor-
mal communication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log
and network log immediately after the occurrence of the problem and contact the support
division for directions.
07/2011
2-438
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation
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