016-776 Image Convert Error Rap; 016-777 Hd Access Err-Image Convert Rap - Xerox workcentre 5335 series Service Manual

016-776 Image Convert Error RAP

BSD-ON: BSD 34.1 - FAX
An error that is not due to HDD access has occurred during image conversion process at the
S-Formatter.
Initial Actions
Power Off/On
Procedure
1. If the failure occurred during Salutation/Fax to Email, obtain the pages one by one from
the Mailbox through a Web Browser and try again.
2. If the problem occurred when encrypting or specifying a signature using the "Default Cer-
tificate",
• Check the validity of the certificate.
• Set the correct date and time on the machine.
Initial Issue
WorkCentre 5335 Family Service Documentation

016-777 HD Access ERR-Image Convert RAP

The HDD Access Error has occurred during image conversion process by S-Formatter. An
error other than Disk Full was detected when opening/reading/writing file for compression con-
version/image processing operation
Initial Actions
Power Off/On
Procedure
• Disconnect/reconnect HDD
• Check the sw version of the controller sw - update if required
• Perform
tions
1. Job Log Clear Mode
2. HDD Initialize Mode
• Replace the HDD
• Replace ESS PWB
DIMM.)
07/2011
2-267
BUS Updated 12/2011
GP 14 - only the first two parts - make sure to follow sequence and heed cau-
(PL 35.2) and perform the operation again.
(PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
(GP 16)
Status Indicator RAPs
016-776 , 016-777