016-982 Hdd Access Error 2 Rap; 016-983 Image Log Hdd Full Rap - Xerox workcentre 5335 series Service Manual

016-982 HDD Access Error 2 RAP

HDD Access Error 2. It was determined that the HDD was full during a collation job, destination
storage job, or divided job.
Procedure
• Process or delete the jobs (documents) stored in the same HDD partition, and repeat the
operation.
• If the above procedures do not resolve the problem, expand the HDD partition size of the
relevant service.
• Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
• Check the sw version of the controller sw - update if required
• Perform GP 14 - only the first two parts - make sure to follow sequence and heed cau-
tions
1. Job Log Clear Mode
2. HDD Initialize Mode
• Replace HDD (PL 35.2)
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
Status Indicator RAPs
016-982, 016-983

016-983 Image Log HDD Full RAP

This is prepared for the user to interfere and cancel a copy/scan job when the log image stor-
age area on the disk becomes full with the level of ensuring creation set to [High].
Procedure
• Press the Cancel Job button to cancel the job.
• Rerun the job
• If the situation is the same despite some re-attempts, delete unnecessary documents
saved in the device or change the level of ensuring creation (to Low). However, if the level
is set to Low, log image creation cannot be ensured.
(GP 16)
07/2011
2-286
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation