016-556 Attestation Agent Error 556 (Service_Is_Processing) Rap; 016-557 Attestation Agent Error 557 (Internal_Error) Rap - Xerox workcentre 5335 series Service Manual

016-556 Attestation Agent Error 556
(SERVICE_IS_PROCESSING) RAP
Time-out during database processing.
Error has occurred in the database that the ApeosWare Authentication Agent is connected to
due to overloading.
Procedure
Wait for a while before authenticating again as the service is overloaded.
If that did not solve the problem, check the ApeosWare Authentication Agent.
Refer to the ApeosWare Authentication Agent User Guide for solutions.
Initial Issue
WorkCentre 5335 Family Service Documentation
016-557 Attestation Agent Error 557 (INTERNAL_ERROR)
RAP
Another error has occurred in attestation.
An internal error has occurred in the ApeosWare Authentication Agent.
Procedure
Check the ApeosWare Authentication Agent.
Refer to the ApeosWare Authentication Agent User Guide for solutions.
07/2011
2-205
BUS Updated 12/2011
Status Indicator RAPs
016-556, 016-557