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018-781 LDAP Protocol Error 81 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Cannot connect with server).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups.
1.
Check if network cable is connected or not.
2.
Verify activation status of requested server when the cable is connected.
3.
Check if server name is correct or not, and correct it if incorrect, using "Specification set-
ting" - "Network setting"- "External authentication server/Directory service setting"- "LDAP
server/Directory service setting.
If the check is OK, there may be a problem with the remote LDAP server.
Initial Issue
WorkCentre 5335 Family Service Documentation
018-782 LDAP Protocol Error 82 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Program error or SASL authen-
tication error).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
07/2011
2-357
BUS Updated 12/2011
Status Indicator RAPs
018-781, 018-782
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