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016-599 E-mail Message Oversize RAP
In paginating, mail data size per page exceeds system data "max message size."
Procedure
Perform the following:
1.
Reduce resolution (image-to-send quality) and resend the job.
2.
Reduce magnification and resend the job
3.
Perform the following steps at the machine UI to increase the size of the Email jobs
that the machine will transfer:
a.
Enter CE Mode (refer to
Entering and Exiting Service Rep.
b.
Press the Machine Status button and then select the Tools tab.
c.
Select System Settings, then Email / Service Settings and then Email Con-
trols
d.
Increase the settings Maximum Data Size Per Email and Maximum Total
Data Size to 20MB and 100MB respectively.
e.
Save the settings and reboot the machine.
4.
If the problem persists, have the customer check the maximum allowable size for
emails and attachments on their SMTP (Email) server as this could be causing the
fault in the machine.
Status Indicator RAPs
016-599, 016-600
016-600 Key Operator Authentication Locked RAP
The number of incorrect Key Operator log in attempts reached the limit.
Procedure
NOTE: Default is 5 events. NVM Read/Write [700-563] can be set between 1 to 10 events.
With this feature enabled, the machine denies access when an incorrect System Administrator
ID is entered the selected number of times.
If required, refer to
unavailable.
Mode).
07/2011
2-226
BUS Updated 12/2011
GP 2
to reset password to 1111 (default) if the System Administrator ID is
WorkCentre 5335 Family Service Documentation
Initial Issue
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