Auerswald COMpact 3000 analog Operating Manual page 450

Settings
VoIP
VoIP Account Status Overview
Gray Undetermined, e.g., because:
• No attempt has yet been made to make a call over this VoIP account.
• The STUN request failed or the system was restarted. The part must be rechecked
in order to display the current status. Until a response is received, a gray dot
(undetermined) is displayed.
Red Error, e.g., because:
• The outbound proxy is offline.
• The outbound proxy was entered incorrectly under Provider configuration >
Provider > Outbound proxy for the VoIP provider (CONFIGURATION >
External numbers > VoIP connection > Name and settings >
• The domain was entered incorrectly under Provider configuration > Provider >
Servers for the VoIP provider (CONFIGURATION > External numbers > VoIP
connection > Name and settings >
• The account data has been entered incorrectly, e.g., due to a misspelling or the
data has been assigned to the incorrect provider. Here in particular, the user
name, the password and the authorisation ID (if provided) should be checked
(CONFIGURATION > External numbers > VoIP connection > Name and
settings).
• Although the outbound proxy is on the network ("ping" is successful), it cannot
currently carry out its task (e.g., maintenance tasks).
• The account is blocked.
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COMpact 3000 analog/ISDN/VoIP - Firmware V4.0 - Operating Manual V06 12/2020
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