Auerswald COMpact 3000 analog Operating Manual page 449

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Registration
Green The REGISTER request sent to the VoIP provider was successful.
Gray
The STUN request failed or the system was restarted. The part must be rechecked
in order to display the current status. Until a response is received, a gray dot
(undetermined) is displayed.
Red
Error, e.g., because:
• The registrar is offline.
Despite this, it can be possible to make outgoing calls if the steps in the STUN
request and Outbound proxy areas were successful. However, since no
telephone book entry was entered with the registrar of the provider, no calls can
arrive over this account (the account is not accessible).
• The domain was entered incorrectly under Provider configuration > Provider >
Servers for the VoIP provider (CONFIGURATION > External numbers > VoIP
connection > Name and settings >
• The account data has been entered incorrectly, e.g., due to a misspelling or the
data has been assigned to the incorrect provider. Here in particular, the user
name, the password and the authorisation ID (if provided) should be checked
(CONFIGURATION > External numbers > VoIP connection > Name and
settings).
• The PBX was restarted at shorter intervals than the configured time interval for
registration; see Provider configuration > Provider > Servers (CONFIGU-
RATION > External numbers > VoIP connection > Name and settings >
This leads to multiple registrations that the VoIP provider may block after a while.
Outbound proxy
Green The VoIP provider has responded to the INVITE request in some way.
Note: The status display mirrors only the logical status! This means that, for
example, an INVITE request to the provider that is replied to with "404 Not
Found" (telephone number unknown) is considered successful.
COMpact 3000 analog/ISDN/VoIP - Firmware V4.0 - Operating Manual V06 12/2020
VoIP Account Status Overview
).
Settings
VoIP
).
449

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