016-403 802.1x Certificate Failure RAP
802.1x Authentication Certificate Mismatch. The root server certificate for the authentication
server is not stored in the machine or it is mismatched.
Procedure
•
Store the root server certificate for the authentication server in the machine.
•
If the root certificate of the server certificate cannot be obtained, disable the 802.1x set-
ting item "Verify Server Certificate" in the device.
Initial Issue
WorkCentre 5335 Family Service Documentation
016-404 802.1x Inside Failure RAP
Other 802.1x Authentication Errors
An internal error has occurred in the 802.1x supplicant function of the machine.
An incorrect protocol signal was received from the authentication server.
Procedure
Repeat the operation.
07/2011
2-177
BUS Updated 12/2011
Status Indicator RAPs
016-403, 016-404