016-401 802.1X Eap Type Not Supported Rap; 016-402 802.1X Authentication Failure By Timing Out Rap - Xerox workcentre 5335 series Service Manual

016-401 802.1x EAP Type Not Supported RAP

802.1x Authentication Method Mismatch (the authentication server does not support the
authentication method of the machine). A Fail signal, which indicates that the authentication
method set in the machine cannot be processed, was received from the Authentication Device
switch that is physically connected to the machine via the network.
Procedure
• Set the authentication method of the machine to be the same as the one set in the
authentication server.
• Check the 802.1x authentication method from the UI.
Status Indicator RAPs
016-401, 016-402

016-402 802.1x Authentication Failure by Timing Out RAP

802.1x Authentication Time-out (there was no response signal from the Authentication Device).
The authentication was timed-out because there was no response signal from the Authentica-
tion Device switch that is physically connected to the machine via the network.
Procedure
• Check the switch settings and network connections of the Authentication Device switch
that is physically connected to the machine via the network and connect it properly.
• If the problem persists, check the settings of the switch that the device is connected to
and the network connection.
07/2011
2-176
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation