016-548 Attestation Agent Error 548 (Unregistered_Device) Rap; 016-553 Attestation Agent Error 553 (Version_Mismatch) Rap - Xerox workcentre 5335 series Service Manual

016-548 Attestation Agent Error 548
(UNREGISTERED_DEVICE) RAP
The information of the machine that is performing the authentication operation is not in the
database (GetUserInformation method only).
The device is not registered in the ApeosWare Authentication Agent.
Procedure
Register the device in the ApeosWare Authentication Agent. Refer to the ApeosWare Authen-
tication Agent User Guide for solutions. Match the time of the PC where the ApeosWare
Authentication agent is installed in with the time of the PC where the Active Directory is.
Initial Issue
WorkCentre 5335 Family Service Documentation
016-553 Attestation Agent Error 553
(VERSION_MISMATCH) RAP
The version information written in the SOAP Header cannot be understood. The ApeosWare
Authentication Agent does not support the version of the device interface.
Procedure
The version of the ApeosWare Authentication Agent needs to be upgraded.
Check that the machine is a product that is supported by the upgraded version of the
ApeosWare Authentication Agent.
07/2011
2-203
BUS Updated 12/2011
Status Indicator RAPs
016-548, 016-553