On Board Network Fatal Error - Xerox Phaser 6500 Service Manual

On Board Network Fatal Error

Phaser 6500/WorkCentre 6505 Service Manual
Troubleshooting Procedure
Step Actions and Questions
1 Is the customer using the
recommended memory card?
2 Does the error still occur when the
power is turned Off and On?
3 Reseat the Optional Memory Card.
Does the error still occur when turning
on the power?
4 Replace the Optional Memory Card.
Does the error still occur when turning
on the power?
Applicable Error Code
• 116-355
Troubleshooting Reference Table
Applicable Parts
IP Board (ESS) (SFP PL8.1.7; MFP
■
PL8.1.2)
Troubleshooting Procedure
Step Actions and Questions
1 Unplug the ethernet cable.
Does the error still occur when the
power is turned Off and On?
Xerox Internal Use Only
Error Messages and Codes
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Wiring and Plug/Jack Map References
—
Yes
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
No
Replace with
recommended
memory, then
go step 2.
Complete.
Complete.
Complete.
No
Initialize the
Network
settings and
configure the
settings again.
For details of
the Network
settings, refer
to the User
Guide.
3-161