RAP 3.6
Jammed sheets in the Stacker module
Use the below procedure if the first jammed sheet is in the Stacker
module
1. Refer to Section 3 to check if the holes are punched correctly by
AdvancedPunch Pro. If there is a hole punch issue, refer to
AdvancedPunch Pro troubleshooting to resolve it.
This clears the fault
Yes- Return to normal operation
2. Check for any obstructions in the paper path leading to the stacker
module
This clears the fault
Yes- Return to normal operation
GBC eWire
No-
Go to Step 2
No-
Go to Step 3
01-26-2018
3. Do GP 6.4 to check sensor S2, S3, S12, S13, S15, S6, S7, S8, S9,
S10 and S44.
This clears the fault
Yes- Return to normal operation
4. Do GP 6.5 to check motors M5, M3, M16, M17, M18 and M1.
This clears the fault
Yes- Return to normal operation
5. Do GP 6.6 to inspect solenoids L5, L6, L7, L2, L3 and L4.
This clears the fault
Yes- Return to normal operation
6. Make sure there is no damage to the element spool. If the element
spool is damaged/deformed, the element tip will not be in the correct
position for stacking. If necessary, do GP 6.7 to install a new spool.
This clears the fault
Yes- Return to normal operation
7. Inspect rollers N9, N8, N4, N5, N1, N2, N3 and N6- GP 6.14
This clears the fault
Yes- Return to normal operation
8. Do GP 6.3.7 FIRMWARE UPGRADE Procedure to Re-flash the
firmware for eWire.
This clears the fault
Yes- Return to normal operation
9. Go to Section 3 3.3 Sheets not Hooking and go through the
instructions there
This clears the fault
Yes- Return to normal operation;
No- Escalate to second level.
2-28
No-
Go to Step 4
No-
Go to Step 5
No-
Go to Step 6
No-
Go to Step 7
No-
Go to Step 6
No-
Go to Step 9
RAPS