Final Action - GBC eWire Service Manual

FINAL ACTION

This section explains the actions a technician should take at the
end of every service call. With each step, verify that the system
runs smoothly and jam free.
Purpose
Ensure machine performance and book quality are satisfactory
and complete administrative tasks.
Procedure
•
Clear the Book Tray and install a Supply Spool of the size the
customer was using when the problem initially occurred.
•
Install/close all covers and doors.
•
Run the eWire using the same settings as the customer was
using when the problem occurred. If necessary, run a variety
of different paper and spool size configurations to capture
different configurations that may have been present during
the failure.
•
Carefully monitor the machine during the test run and make a
note of any unusual observations. Listen for any unusual or
excessive noise produced during operation.
•
Explain to the customer the service work that was performed
and ensure they are satisfied before you close the call.
Service Call Close
•
Record your service activities along with the BIND and
SHEET counts.
Service Call Procedures 09/16/2016
1-6
GBC eWire