Introduction; Entry Rap - GBC eWire Service Manual

Section 1.02 Introduction
This section contains the Repair Analysis Procedures (RAPs).
Organization
This section lists the Repair Analysis Procedure (RAP) for each Operator
Message and Fault Code. In some cases, one Repair Analysis Procedure
may apply to several Fault Codes. In those cases, subsequent Fault
Codes include a cross reference to the pertinent RAP.
To help you locate each component, the Repair Analysis Procedures
include part locators (PL 5.X) that refer to the pertinent page in Section 5,
Part List.

Entry RAP

Always do this RAP first.
Attempt to retrieve the number of Bind cycles and Sheet cycles (GP 6.2.7)
and note it down.
1. If the customer says that they have a book quality problem, go to
Section 3.
2. For the entire printing device- Power off, then power on (POPO).
Check that eWire runs properly in all modes.
eWire runs properly.
Y N
Go to Step 3.
Go to INITIAL ACTION in Section 1.
3. Check the top row of text on the Operator Interface to determine if
there is there an operator message.
There is an operator message on line 1.
Y N
Go to Step 4.
Go to the Table of Contents for Section 2 and locate the RAP for that
status message.
GBC eWire
4. Check the top row of text on the Operator Interface to determine if
there is there an Error Code.
There is an Error Code on line 1.
Y N
Go to Step 5.
Go to the Table of Contents for Section 2 and locate the RAP for that
fault code.
5. Check the top row of text on the Operator Interface to determine if
there is there a Fault Code.
There is a Fault Code on line 1.
Y N
Go to Step 6.
Go to the Table of Contents for Section 2 and locate the RAP for that
fault code.
6. Is there a Power Fault (No AC Power, No DC Power, No power to
Control Board, Operator Panel Does Not Illuminate)?
There is a Power Fault.
Y N
Go to Step 7.
Go to the Table of Contents for Section 2 and locate the RAP for that
power fault.
7. Can the operator use the Operator Interface to operate the
equipment?
The operator can use the Operator Interface to operate the
equipment.
Y N
Check with the customer to determine what symptom they have.
Go to the Table of Contents for Section 2 and find the RAP that
most closely fits the customer's description of the problem.
Go to INITIAL ACTION in Section 1.
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RAPS