GBC eWire Service Manual page 47

RAP 3.6.1 First jammed sheet before Steering module
Follow the below procedure when the first jammed sheet is before the
Steering module
1. Do GP 6.3.1 to check if the line speed is set correctly.
Line speed is set correctly
Yes- Go to Step 2
2. Raise the top cover and check for any obstructions in the paper path
leading to the steering module
This clears the fault
Yes- Return to normal operation
3. Do GP 6.4.1 to check sensor S1
This clears the fault
GBC eWire
No- Set the correct speed
No- Go to Step 3
01-26-2018
Yes- Return to normal operation
4. Do GP 6.5.1 to check transport motor M1, M16 and M17.
This clears the fault
Yes- Return to normal operation
5. Inspect Solenoids L2 and L3 (GP 6.6.1)- ensure these solenoids are
not disengaging the rollers N2 and N3 when not actuated. The rollers
should extend past the metal plate, and should be even with the rest
of the idler rollers on the Upper Transport.
Rollers are not disengaged when L2 and L3 are not actuated
Yes- Go to Step 6
No- If N2 does not engage and disengage, replace L2 (REP 2.19)
If N3 does not engage and disengage, replace L3 (REP 2.19)
6. Inspect rollers N1, N2 and N3- GP 6.14
This clears the fault
Yes- Return to normal operation
7. Inspect the paper transport latch, if necessary perform adjustment.
Ensure the paper transport is securely closed.
This clears the fault
Yes- Return to normal operation
8. Inspect the transition from the entrance section to the Steering
module section. The steering module lower panel and the Entrance
section lower panel should be in line with each other.
The panels are in line with each other
Yes- Go to Step 9
No- Do REP 2.21 to remove and replace the Steering Module.
Inspect the Steering Module for damage, and re-check the Steering
Module after installation.
9. Do GP 6.3.7 FIRMWARE UPGRADE Procedure to Re-flash the
firmware for eWire.
This clears the fault
Yes- Return to normal operation
No- Escalate to second level
2-23
No- Go to Step 4
No- Go to Step 5
No- Go to Step 7
No- Go to Step 8
RAPS