016-311 Scanner Install Rap; 016-312 Sw Option Fail (Hybrid Water Mark Not Exist) Rap - Xerox workcentre 5335 series Service Manual

016-311 Scanner Install RAP

BSD-ON: BSD 16.1 - ESS
The system detected that the scanner is not installed.
Procedure
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the IF Cable
them (RAM, Firmware module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace RAM DIMM on ESS PWB (PL
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM)
Status Indicator RAPs
016-311 , 016-312
PL 10.7, IIT, ESS, MCU all PWBs connected to
35.2)
BUS Updated 12/2011

016-312 SW Option Fail (Hybrid Water Mark Not Exist) RAP

Hybrid Water Mark detection hardware unloaded is detected with SW option function being set
to Valid. Detected prior to 016-313 detection.
Procedure
Check the following:
1. Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
2. In UI Diagnostics, (Accessing UI
Watermark Kit, Software Option is installed.
3. Ensure that the Hybrid WaterMark PWB is installed and connected correctly. Plugs into
IIT PWB under the IPS cover (PL
4. Ensure that the Hard Disk Drive HDD
5. Confirm System Memory PL 35.2
NOTE: If the Hybrid (Secure) WaterMark was installed and is no longer installed (PWB
not plugged into the top of the IIT PWB) but the SW Key had been installed the only way
to clear fault is to enter NVM Read/Write
fault.
6. Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
7. Check the sw version of the controller sw - update if required
8. Replace RAM DIMM on ESS PWB
9. Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
07/2011
2-150
Diagnostics) ensure that the password for the Secure
1.6).
(PL 35.2) is installed and operational.
is sufficient for this option (768MB).
and reset NVM 785-021 to "0". This will clear the
(PL 35.2)
WorkCentre 5335 Family Service Documentation
Initial Issue