Contacting Technical Support - Thermo Scientific TRACE 1600 Hardware Manual

Contacting Technical Support

Thermo Scientific
If the information in this section does not help solve your problem, you should contact
Technical Support. Be sure to reference the model, serial number, and power supply of your
instrument when contacting them.
• Serial Number — You can find the serial number of the GC by opening the front door,
and reading the serial number label on the right lower corner. See
Figure 626. Identify Your Instrument: Serial Number
• Power supply your GC is set — The 120 Vac or 230 Vac power supply is indicated on
the yellow label on the electronic module. See
Figure 627. Identify Your Instrument: Power Supply Data
For contacting your local Thermo Fisher Scientific office or affiliate GC-GC/MS Customer
Support, see the section "Contacting Us"
TRACE 1600/1610
Serial Number Label
Figure 627.
Power Supply 120 Vac or
230 Vac Alert Label
on page xx.
TRACE 1600/1610 Hardware Manual
12
Troubleshooting
Contacting Technical Support
Figure 626.
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