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Chapter 6
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General ordering information
Thermo Scientific
6.3 Technical support
Technical support for the HyPerforma G3Lite Bioreactor Controller is
available in a variety of formats. Some or all of the following may be
appropriate, depending on individual experience and circumstances.
Technical service hotline and email
Contact your Thermo Fisher Scientific sales representative for general
product pricing, availability, delivery, order information, and product
complaints.
Call +1 435 792 8500 (United States) or +44 (0) 1670 734093 (Europe,
U.K.) for direct and immediate response to overall product questions,
and product technical information (Technical Support). You can also
contact Tech Support by emailing:
techsupport.bioprocessing@thermofisher.com
Initial setup and operation
Appropriate technical support is available to assist in the initial setup
and operation of each controller. If you require assistance in setting
up and operating your G3Lite Controller, please inquire at the time of
purchase.
Training
Training can be provided for start-up and operation of the G3Lite
Controller. Contact your Thermo Fisher Scientific sales representative
for more information.
HyPerforma G3Lite Bioreactor Controller User's Guide
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