Inter-Tel AXXESS Manual page 1112

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Programming
®
®
INTER-TEL
AXXESS
Page 6-262
MANUAL VERSION 11.0 – May 2008
SPCL Key Required For Feature Code Entry: Depending on the setting of this flag,
users can either enter feature codes immediately after lifting the handset or while on
hook, or they must press the SPCL button before entering the feature code. If this flag is
enabled, phone users must always press the SPCL button before entering a feature code.
In the default state, it is set to no.
System Speed Dial Override Toll Restriction: If this option is enabled, the system
speed-dial numbers can be speed dialed at any station regardless of toll restrictions. If
disabled, all system speed-dial numbers are subject to toll restriction. In the default
state, this is No.
Time Display Format: This determines whether phone displays will show the time in
24-hour or 12-hour (AM/PM) format. In the default state, it is set to 12 hour.
UCD Station-Monitor Indications: This flag determines whether station monitoring
tones are sent to a UCD hunt group member when the hunt group supervisor is monitor-
ing the call. In the default state, this flag is enabled. (Note that call monitoring may be
illegal in some locations. It is up to the end user to ensure that use of this feature is in
compliance with local laws.) The frequency of the tone is determined by the UCD Sta-
tion Monitor Indication Frequency timer.
Use Green LEDs for Direct Rings: This flag determines whether direct ring-in calls
cause a red or green lamp. If the flag is enabled, direct ring-in calls to your station will
be green. If disabled, all direct ring-in calls will cause the LED to be red. In the default
state, this flag is enabled. (The Allow Green LEDs must also be enabled for this feature
to work.)
Validate Voice Mailbox Numbers: When enabled, the system will check that a dialed
mailbox number matches a programmed extension number when the record-a-call or
transfer-to-voice mail features are used. In the default state, this is set to Yes.
Wrap-Up Mode For Holding ACD Calls: If enabled, this flag prevents an agent from
receiving additional ACD hunt group calls while a call the ACD agent placed on hold is
holding and the agent's station is idle. (The station can still receive non-ACD calls, as
usual.) If the flag is disabled, the agent will be available to receive additional ACD calls
as soon as an ACD call is placed on hold. In the default state, this flag is disabled.
System Flags

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