Inter-Tel AXXESS Manual page 1524

Appendix E — Upgrading to v11.0
® ®
INTER-TEL AXXESS
1. INTRODUCTION
1.1
or later. For details about specific steps, see the associated documentation. All of the require-
ments, capacities, features, and functionality for v9.1 are supported in v10.0 or later.
1.2
to v10.0 or later and perform the validation test described on
2. VERSION 11.0 UPGRADE INSTRUCTIONS
2.1
2.2
NOTE:
premium features and security keys for CP Servers are required. However, you must upgrade
the system license using the upgrade feature.
1.
Page E-2
MANUAL VERSION 11.0 – May 2008
This chapter outlines the required steps for upgrading an existing system to version 9.0
To support the 99 nodes functionality, ensure that you upgrade all nodes on the network
If you are upgrading a system to v9.006 or later, follow the procedures outlined below.
To upgrade to a v9.0 or later system:
If you are upgrading a v8.x system to v9.0 or later, no further software licensing for
There are several items to consider, depending on the current version of software. These
items include the following:
•
Axxess v11.0 now supports the Call Processing Server on Windows Server 2003.
Not all hardware configurations can be upgraded to Windows Server 2003. See
Table E-2 on page E-8
Axxess v11.0 continues to support Windows 2000 Professional OS for the CPS.
•
It is strongly recommended that you read this entire document to become familiar
with the features and enhancements added for the current version before starting
the upgrade.
•
The appropriate software license that includes all of the currently enabled pre-
mium features is required (see
•
If upgrading a CPU64 to a 128 or higher system, you must purchase an upgrade
for each feature. CPU64 features are not compatible with 128 or higher systems.
(If you have an EVMC, you will need a 200 mailbox PAL.)
•
If upgrading from a version prior to v8.0, all CPU64, CPU128, and CPU256 cards
must be changed to a CPC. CPU512 systems running software versions prior to
v8.0 need to be upgraded to CPS systems.
•
The CPC IP port replaces one of the three system serial ports. If your system cur-
rently uses all three serial ports on the older CPU cards, determine which connec-
tion will use the new IP port. (Inter-Tel recommends that you use the IP port for
DB Studio.)
NOTE:
You can use the modem as a third system serial port, if desired.
•
Because the CPC (or CP Server) has an available IP port, you can make multiple
socket connections for applications, DB Studio, SMDR, etc. to the card (or
server). The default connections for a CPC are: 1 DB Studio connection, 1 Voice
Processing connection, 3 OAI connections, 3 Message Print clients (via Diagnos-
tics Monitor), 3 SMDR clients, 3 System Monitor clients, 10 Desktop OAI clients,
and 1 System Manager connection. The sum of the socket connections cannot
exceed 10 on a CPC.
page
for the CPS upgrade method to Windows Server 2003.
page 6-45 for details).
E-8.
Introduction