Enterprise Messaging System Fields; Programming The Automatic Speech Recognition (Asr) Settings - Inter-Tel AXXESS Manual

Programming
® ®
INTER-TEL AXXESS
K. ENTERPRISE MESSAGING SYSTEM FIELDS
2.24 The EM platform uses additional fields that are required for automatic speech recogni-
tion (ASR) and command/event information.

Programming the Automatic Speech Recognition (ASR) Settings

2.25 The new EM voice processing system supports Automatic Speech Recognition (ASR).
This feature allows you to access voice processing applications, such as voice mail, by speak-
ing menu options instead of dialing digits on your dialpad. Although you can enable this fea-
ture at a system, application, or mailbox level, if it is enabled at a top-level folder, that setting
overrides any subfolder programming. For example, if you enable the feature at the system
level, the feature is automatically enabled at the application and mailbox levels. If you enable
the feature at the application level only, the feature is available for the programmed applica-
tions and mailboxes only. If you enable the feature at the mailbox level only, the feature is
available for mailboxes only.
2.26 To enable ASR, program the following fields:
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MANUAL VERSION 11.0 – May 2008
ASR Setting: Determines whether the system will use the ASR Enabled setting in the
current folder level or in the next folder level. Depending on the folder level, you may
have one or more of the following options:
— Active: (system, applications, and mailboxes) Indicates that the system will use the
ASR Enabled setting for the current folder. If selected, any subfolders that have
the ASR options automatically use the ASR Enabled setting for this folder. This is
the default for all folder levels.
— Delegated: (system and applications only) Indicates that the system will use the
ASR Enabled setting for the next folder level.
— Ignored: (applications and mailboxes only) Indicates that the system will ignore
the ASR Enabled setting for this folder. This folder will then use the settings pro-
grammed for the parent level. For example, mailboxes will use the setting speci-
fied for the application, and applications will use the setting specified for the
system.
— Ignored and Delegated: (applications only) Indicates that the system will ignore
the ASR Enabled setting for this folder and use the parent level folder (that is, the
Voice Processor folder). If, however, the Voice Processor folder ASR Setting field
is set to Delegated, this folder will use the settings programmed for the next folder
level (that is, the mailbox folder).
ASR Enabled: Determines whether or not ASR is enabled for the current folder (and
any subfolders or parent folders based on the ASR Setting field). If enabled, the system,
application, or mailbox supports voice recognition for accessing that particular feature.
If disabled, the system, application, or mailbox will not support voice recognition.
NOTE:
The ASR Enabled field is ignored (that is, displays a red "x") if the ASR Setting
is set to Delegated, Ignored, or Ignored and Delegated.

Enterprise Messaging System Fields