Inter-Tel AXXESS Manual page 1175

Set the desired values for each field by selecting the value you want to change and
7.
scrolling to the desired setting. The available fields are as follows:
Press
8.
11.19 To program a Music-On-Hold Profile for a CRT:
Go to System – Trunk-Related Information –
1.
appears.
Click the desired CRT.
2.
Right-click anywhere in the right screen, and then click
3.
blank space, press CTRL-N). The Patterns list appears.
Do one of the following:
4.
Programming the Music-On-Hold Profiles
INTER-TEL
•
Music-On-Hold: Determines what outside callers will hear after their call is put
on hold. This option can be set for Silence, Tick Tone, Ringback, Board, or Use
Next Device's Audio Source. It is set to Board by default.
•
Audio on Transfer to Ring: Determines what outside callers, except those using
Direct Inward System Access (DISA), will hear after their call is transferred. This
option can be set for Music-On-Hold, Ringback, Silence, Tick Tone, Board, or
Use Next Device's Audio Source. It is set to Ringback by default. (The feedback
that DISA callers hear is determined by the DISA Transfer tone system flag.)
•
Audio on Hold for Transfer Announcement: Determines what outside callers
(except those using DISA) will hear while their call is on transfer hold. After the
transfer is completed, the caller will hear the Audio On Transfer to Ring (or Hold)
selection. This option can be set for Ringback, Silence, Tick Tone, Music-On-
Hold, Board, or Use Next Device's Audio Source. It is set to Music-On-Hold by
default. (The feedback that DISA callers hear is determined by the DISA Transfer
tone system flag.)
•
Audio on Transfer to Hold: Determines what outside callers (except those using
DISA) will hear while their call is being transferred to hold. This option can be set
for Ringback, Silence, Tick Tone, Music-On-Hold, Board, or Use Next Device's
Audio Source. It is set to Music-On-Hold by default. (The feedback that DISA
callers hear is determined by the DISA Transfer tone system flag.)
or click outside the field to save your change.
ENTER
•
Type the desired profile ID in the
•
Select the profile ID from the Change Music-On-Hold Profile dialog box:
Right-click the existing Music-On-Hold Profile value. A submenu appears.
1.)
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
Call Routing Tables
Add To List
Music-On-Hold Profile
Programming
. A list of CRTs
(if there is no
field.
Page 6-325
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