Hunt Groups Associated Devices - Inter-Tel AXXESS Manual

•
If the hunt group is an ACD hunt group and uses ACD Agent IDs:
—
—
4.48 When this flag is disabled:
•
If the hunt group is a UCD hunt group, the members receive one of the following camp-
on notifications:
—
—
—
—
•
If the hunt group in an ACD hunt group but does not use Agent IDs, the members
receive one of the following camp-on notifications:
—
—
—
—
•
If the hunt group is an ACD hunt group and uses ACD Agent IDs:
—
—
Use ACD Agent IDs
4.49 If the ACD Hunt Group Option is checked, you can choose to route calls according to
ACD Agent ID numbers instead of station extensions. Enable this flag by selecting the current
Value and then selecting the check box to place a check in it. Then press
another field to save the change. (To remove the check, select the check box again.)

Hunt Groups Associated Devices

4.50 The Associated Devices and References feature (see
associated devices for a station, mailbox, and hunt group. This feature also allows you to query
various groups in the database to locate the associated references to the extension.
4.51 To search for devices associated with the hunt group, right-click the hunt group and
select
Associated Devices and References
and references for the mailbox appears.
Hunt Groups Associated Devices
®
INTER-TEL AXXESS
The user will get camp-on notifications if the Agent ID is logged in to the Hunt
Group and in DND.
The user will not get camp-ons if the Agent ID is logged out of the hunt group.
Logged out of hunt group and not in DND: Tone - YES
Logged out of hunt group and in DND: Tone - NO
Logged into hunt group and not in DND: Tone - YES
Logged into hunt group and in DND: Tone - NO
Logged out of hunt group and not in DND: Tone - YES
Logged out of hunt group and in DND: Tone - NO
Logged into hunt group and not in DND: Tone - YES
Logged into hunt group and in DND: Tone - NO
The user will not get camp-on notifications if the Agent ID is logged in to the
Hunt Group AND in DND.
The user will not get camp-ons if the Agent ID is logged out of the hunt group.
®
MANUAL VERSION 11.0 – May 2008
page 5-31) allows you to see the
. A dialog box, containing associated device(s)
Programming
or select
ENTER
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