Inter-Tel AXXESS Manual page 614

System Features
® ®
INTER-TEL AXXESS
K. OUTGOING-ACCESS, ALLOWED-ANSWER, AND RING-IN ASSIGNMENTS
10.117Each trunk group has programmed lists of stations for outgoing-access, allowed-
answer, and ring-in assignments for day and night modes.
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10.118When phones have outgoing-access or ring-in assignments, the associated individual
trunk buttons show the status of their trunks.
10.119Stations that do not appear on any of the lists cannot place or directly receive outside
calls; they are limited to intercom calls, conferences, transferred calls, and retrieving calls on
system hold. (A call on system hold can only be picked up at the station that placed it on hold
or at a station that has an individual trunk button and has allowed-answer and/or outgoing
access for that trunk.)
10.120A private trunk group (with one or more trunks) can be established by programming
outgoing-access, ring-in, and allowed-answer permission for the trunk group to only one sta-
tion.
L. ANSWER FEATURE CODE
10.121For calls that are ringing or holding at the station, the user may enter the Answer fea-
ture code (351) or press the
the following priority list determines which call is answered first:
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MANUAL VERSION 11.0 – May 2008
Outgoing-Access: Permits the station user to place calls using trunks in that trunk
group. Each station has a default outgoing access code programmed in the database.
When the user presses the
Outgoing Call feature code (8), the system automatically selects an outgoing trunk. (See
page 6-232, in PROGRAMMING, for more information.)
NOTE:
Because the network does not allow users to directly access trunks on other
nodes, each trunk group's Outgoing Access can contain only stations on the local node.
(Users must use ARS to access trunks on other nodes.)
Allowed-Answer: Permits the station user to answer incoming calls on the trunks in
that trunk group (even if the station does not have ring-in assignment for that trunk
group). Stations cannot have allowed-answer assignment for trunk groups on other
nodes. On phones, the individual trunk button flashes (if one exists) to indicate the ring-
ing call. If a station is programmed with allowed-answer access only (no ring-in) for a
trunk group, direct ring-in calls on that trunk group can be answered by entering the
Automatic Trunk Answer feature code (350) or pressing the flashing individual trunk
button.
Ring-In: Assigns ring-in destinations which can be one or more stations, modems,
extension lists, or Voice Processing applications; to a hunt group; to DISA; or to a call
routing table. A trunk can ring in to a station or Voice Processing application on another
node. The ring in destination(s) for the trunk group receive direct ring-in calls on trunks
in that trunk group. On phones with ring in, the individual trunk or CALL button
flashes and the display indicates a ringing call. Allowed answer for the trunk group is
automatically assigned to a station with ring in.
ANSWER
Ringing calls (ring ins, recalls, callbacks, or transfers) are answered in the order they
were received.
Calls on individual hold are answered in the order they were placed on hold.
Outgoing-Access, Allowed-Answer, and Ring-In Assignments
button, presses an idle CALL button, or enters the
OUTGOING
button. When more than one call is ringing or holding,