Classes Of Service (Cos) - Inter-Tel AXXESS Manual

NOTE:
ered local. You can, however, program an ATM node to require ten-digit dialing on all
local calls. This makes ten-digit dialing optional for all dual chassis residing in the home
area code. Metropolitan areas with overlapping area codes would, however, have to dial
ten digits for home area code calls.
•
Toll Digit Allowed On Toll Local Calls: This option applies only if the area and office
codes overlap. Callers in the site's area code usually dial a 1 when placing a call within
the local area code(s).
•
Toll Digit Required On Toll Long Distance Calls: This option applies only if the area
and office codes overlap. Callers in the site's area code must dial a 1 when placing a
call outside of the local area code(s).
9.5 If any of the numbering plan flags apply to your system location, enable this flag by
selecting the current Value and then selecting the check box to place a check in it. Then press
ENTER
select the check box again.) Depending on the combination of flags that are selected, some
flags cannot be selected.
B. CLASSES OF SERVICE (COS)
9.6 Classes of service are used for toll restriction purposes. COS designations (01-09 or 01-
07) have default values and COS designations (10-16 or 08-16) are blank. Classes of service
02-16 have programmable dialing patterns and all have programmable day and night lists of
devices. The default values of COS for U.S. and European systems are as follows (the toll
string wild cards and non-programmable wildcards are shown on the previous page).
For U.S. Systems:
•
COS 01 – ARS Only: (This is a station COS only. It is not used for trunk groups. Also,
it cannot be used unless the ARS premium feature is licensed.) Calls can only be placed
using the Automatic Route Selection (ARS) feature when this restriction is assigned.
The user will hear reorder tones when attempting to place a call using any other
method. A restricted user can still select individual trunks if the trunks are designated as
"exempt from ARS Only" (as described on
on hold, or are recalling or ringing. Trunk restriction determines which trunks in the
ARS route group can be selected by the station or Voice Processing application.
•
COS 02 – Deny Area/Office: This restriction is divided into eight user groups to allow
the use of varying area/office code restriction tables. This is useful for reducing restric-
tions for some of the stations, Voice Processing applications, or trunk groups while
increasing restrictions for others. Each station, application, and trunk group is assigned
a day mode and a night mode user group in DB Programming. Within each user group,
area codes can be designated as restricted, allowed, or extended. Restricting an area
code prevents users from placing calls to that area code. Allowing an area code allows
all office codes within that area code. Designating an area code as extended allows the
programmer to determine which office codes (up to 800) are allowed or restricted
within that area code. For each user group, 800 area codes can be marked as allowed or
restricted in the database list, and up to six area codes can be marked as extended.
•
COS 03 – Deny Operator: Calls to numbers that match the dial patterns for this class
of service (defaults to [Q]RN+, [Q]R0, and [Q]RE) are restricted, unless the number
also matches a dial pattern in an "allowed" class of service that is assigned to the sta-
tion, Voice Processing application, or trunk group being used.

Classes Of Service (COS)

INTER-TEL
The ATM Switch cannot span area codes unless the area codes are consid-
or select another field to save the change. (To remove the check and disable the flag,
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
page 5-104), were transferred, were placed
Programming
Page 6-281
6