Inter-Tel AXXESS 8662 Manuals

Manuals and User Guides for Inter-Tel AXXESS 8662. We have 4 Inter-Tel AXXESS 8662 manuals available for free PDF download: User Manual

Inter-Tel AXXESS 8662 User Manual (118 pages)

Inter-Tel Protocol Mode

Brand: Inter-Tel | Category: IP Phone | Size: 1 MB

Table of Contents

11
- Finding Your Way
  
  13
- Welcome
  
  14
- About this Guide
  
  14
- About Your Endpoint
  
  15
  - Feature Button Functions
    16
  - Liquid Crystal Display and Menu Buttons
    17
  - Message Indicator Lamp
    18
  - Power Requirements
    18
  - Endpoint Connectors
    19
  - Software and Firmware Updates
    19
- About Voice Mail
  
  20
  - Getting Started
    21
  - Enterprise Messaging
    22
  - Automatic Speech Recognition (ASR)
    23
- What You See and Hear
  
  24
- Software Compatibility
  
  24
Getting Started

25
- Introduction
  
  26
- Adjusting Your Endpoint's Viewing Angle
  
  26
- Adjusting Your Endpoint's LCD Contrast
  
  26
- Setting up Voice Mail
  
  27
- Making and Receiving Calls
  
  30
  - Intercom Calls
    30
  - Outside Calls
    32
  - Emergency Calls
    33
- Placing Calls on Hold
  
  34
  - Call Waiting
    34
- Placing Conference Calls
  
  35
- Transferring Calls
  
  36
  - To Another Extension
    36
  - To Voice Mail
    36
  - To an Outside Number
    36
- Using Reverse Transfer
  
  37
- Forwarding Calls
  
  38
  - Manual Call Forwarding
    38
  - Automatic System Forwarding
    39
  - Redirect Calls
    39
- Displaying Information on Your Endpoint
  
  40
  - Date, Time, Name, and Extension Number
    40
  - Outside Party's Name/Number
    40
- Redialing a Number
  
  40
- Using a Headset
  
  41
- Using the Speaker and Microphone
  
  42
  - Mute Button
    42
  - Group Listen Using the Speaker
    42
- Using the Message Button
  
  43
  - Leaving Messages
    43
  - Retrieving Messages
    43
- Accessing Your Mailbox
  
  44
- Disabling and Enabling ASR
  
  45
- Accessing Voice Mail Messages
  
  46
- Using Do-Not-Disturb Mode
  
  52
- Using Reminder Messages
  
  54
Moving on

55
- Introduction
  
  56
- Setting Endpoint Preferences
  
  56
  - Changing Volume Levels
    56
  - Selecting a Ring Tone
    56
  - Enabling Background Music
    57
  - Changing Keymaps
    57
  - Enabling Automatic Call Answer
    57
  - Changing the Language
    58
  - Returning to Default Operation
    58
- Setting Mailbox Preferences
  
  59
- Speed Dialing
  
  65
  - Station Speed Dial
    65
  - System Speed Dial
    67
- Using Record-A-Call
  
  68
- Paging
  
  69
  - Enabling Paging
    69
  - Making Pages
    69
  - Performing a "Hookflash" During a Call
    70
- Programming Your Feature Buttons
  
  70
- Programming Direct Station Selection Buttons
  
  71
- Programming Secondary Extension Buttons
  
  72
- Screening Calls
  
  73
- Using Account Codes
  
  73
- Using Call Logging
  
  74
- Using Directories
  
  75
  - Telephone Directory
    75
  - Voice Mail Directory
    78
- Programming Remote Feature Access
  
  80
  - Remote Access Password
    80
  - Remote Feature Access
    81
- Requesting Agent Help
  
  82
- Working in Hunt Groups
  
  83
  - Hunt Group Calls Enabled/Disabled
    83
  - ACD Hunt Groups
    83
Using E-Mail Reader

87
- Introduction
  88
- E-Mail Reader Features
  89
- Using Your Advanced Mailbox
  90
- Setting up Your E-Mail Password
  91
- Accessing E-Mail Messages
  93
- Using Main Menu E-Mail Reader Count
  95
- Accessing Fax Messages
  96
- Recovering Deleted Messages
  97
- Changing Message Envelopes
  98
- Voice Mail Flowchart (Advanced Mailbox)
  99
- Learning more
  
  101
  - Introduction
    102
  - What the Administrators Can Do for You
    102
  - Frequently Asked Questions (Faqs)
    103
  - Default Feature Codes
    106
- Index
  
  111

Inter-Tel AXXESS 8662 User Manual (108 pages)

Inter-Tel Protocol Mode

Brand: Inter-Tel | Category: Telephone | Size: 1 MB

Table of Contents

11
- Placing a Call on Hold
  3
- Placing an Intercom Call
  3
- Placing an Outside Call
  3
- Placing an Emergency Call
  3
- Waiting Call
  4
- Transferring a Call to Voice Mail
  5
- Finding Your Way
  
  13
- Welcome
  
  14
- About this Guide
  
  14
- About Your Endpoint
  
  15
  - Feature Button Functions
    16
  - Message Indicator Lamp
    16
  - Power Requirements
    17
  - Endpoint Connectors
    17
  - Software and Firmware Updates
    18
- About Voice Mail
  
  19
  - Enterprise Messaging
    21
  - Automatic Speech Recognition (ASR)
    22
- What You See and Hear
  
  23
- Software Compatibility
  
  23
Getting Started

25
- Introduction
  
  26
- Setting up Voice Mail
  
  26
- Adjusting Your Endpoint's Viewing Angle
  
  26
- Making and Receiving Calls
  
  30
  - Intercom Calls
    30
    
    Placing Intercom Calls
    30
    
    Receiving Intercom Calls
    31
  - Outside Calls
    32
    
    Placing Outside Calls
    32
    
    Receiving Outside Calls
    33
  - Emergency Calls
    33
  - Call Waiting
    33
- Placing Calls on Hold
  
  34
- Placing Conference Calls
  
  35
- Transferring Calls
  
  36
  - To Another Extension
    36
  - To Voice Mail
    36
  - To an Outside Number
    36
- Using Reverse Transfer
  
  37
- Forwarding Calls
  
  38
  - Manual Call Forwarding
    38
- Redialing a Number
  
  39
  - Automatic System Forwarding
    39
  - Redirect Call
    39
- Using Group Listen and Mute
  
  40
- Using a Headset
  
  40
- Using the Message Button
  
  41
  - Leaving Messages
    41
  - Retrieving Messages
    41
- Accessing Your Mailbox
  
  42
- Disabling and Enabling ASR
  
  43
- Accessing Voice Mail Messages
  
  44
- Using Do-Not-Disturb Mode
  
  50
- Using Reminder Messages
  
  51
Moving on

53
- Introduction
  
  54
- Setting Endpoint Preferences
  
  54
  - Changing Volume Levels
    54
  - Selecting a Ring Tone
    54
  - Enabling Background Music
    55
  - Changing Keymaps
    55
  - Enabling Automatic Call Answer
    55
  - Changing the Language
    56
  - Returning to Default Operation
    56
- Setting Mailbox Preferences
  
  57
- Speed Dialing
  
  63
  - Station Speed Dial
    63
    
    Programming Station Speed-Dial Numbers
    63
    
    Dialing Station Speed-Dial Numbers
    64
  - System Speed Dial
    64
- Using Record-A-Call
  
  65
- Paging
  
  66
  - Enabling Paging
    66
  - Making Pages
    66
  - Performing a "Hookflash" During a Call
    67
- Programming Your Feature Buttons
  
  67
- Programming Direct Station Selection Buttons
  
  68
- Programming Secondary Extension Buttons
  
  69
- Using Account Codes
  
  70
- Screening Calls
  
  70
- Using the Voice Mail Directory
  
  71
- Programming Remote Feature Access
  
  73
  - Remote Access Password
    73
  - Remote Feature Access
    74
- Requesting Agent Help
  
  75
- Working in Hunt Groups
  
  76
  - Hunt Group Calls Enabled/Disabled
    76
  - ACD Hunt Groups
    76
    
    Logging in and out of ACD Hunt Groups
    77
    
    Ending an Acd Hunt Group Call
    78
Using E-Mail Reader

79
- Section Contents
  79
- Introduction
  80
- E-Mail Reader Features
  81
- Using Your Advanced Mailbox
  82
- Setting up Your E-Mail Password
  83
- Accessing E-Mail Messages
  85
- Using Main Menu E-Mail Reader Count
  87
- Accessing Fax Messages
  88
- Recovering Deleted Messages
  89
- Changing Message Envelopes
  90
- Voice Mail Flowchart (Advanced Mailbox)
  91
- Learning more
  
  93
  - Introduction
    94
  - What the Administrators Can Do for You
    94
  - Frequently Asked Questions (Faqs)
    95
  - Default Feature Codes
    98
    
    Outside Line Access Codes
    98
    
    Extension Numbers
    98
    
    General Feature Codes
    99
- Index
  
  103

Inter-Tel AXXESS 8662 User Manual (90 pages)

SIP Endpoint

Brand: Inter-Tel | Category: IP Phone | Size: 1 MB

Answering a Call
3
Placing an Intercom Call
3
Placing an Outside Call
3
Placing an Emergency Call
3
Mail Messages
7
Fcc Regulations
10
Product Disposal Instructions
10
Regulatory Information
10
Table of Contents
11
Getting Started

15
- Welcome
  
  15
- Inter-Tel Personal Communicator
  
  16
- About Your Endpoint
  
  17
  - Feature Buttons
    18
  - LCD and Menu Buttons
    19
  - What You See and Hear
    20
  - Endpoint Connectors
    20
  - Power Requirements
    21
  - Software and Firmware
    21
- Endpoint Setup
  
  22
- Voice Mail Setup
  
  25
  - Initializing Voice Mail
    25
  - Recording Your Personal Greeting(S)
    26
Basic Features

27
- Answering Calls
  
  28
  - Using Auto Answer
    28
  - Answering Waiting Calls
    29
  - Using Automatic Line Answer
    29
  - Using Call Drop
    29
- Placing Calls
  
  30
  - Placing Emergency Calls
    30
  - Placing Intercom Calls
    30
  - Using Camp-On
    30
  - Placing an Off-Hook Voice Announce
    31
  - Queuing for a Subscriber
    31
  - Placing Outside Calls
    32
  - Using Billing Codes
    32
  - Redialing a Phone Number
    32
  - Using Auto Redial
    32
  - Using Last Call Return
    32
  - Using Speed Dial
    33
- Features Used While on a Call
  
  34
  - Placing Calls on Hold
    34
  - Using Call Park
    34
  - Using the Mute Feature
    35
  - Displaying Your User Information
    35
  - Displaying Caller ID Information
    35
  - Blocking Outbound Caller ID Information
    35
  - Using Annoyance Call Trace
    35
  - Transferring Calls
    36
  - Using Send to Destination
    37
  - Using Directed Call Pickup
    37
  - Using Group Call Pickup
    37
  - Placing Conference Calls
    38
- Using Messages
  
  39
Advanced Features

41
- Presence Management
  
  41
  - Changing Your Status
    41
  - Using Reach Me
    43
- Advanced Subscriber Features
  
  44
  - Locking Your Endpoint
    44
  - Using Direct Endpoint Access
    45
  - Using Direct Account Access
    45
  - Using Hot Rules
    45
  - Using Personal Assistant
    46
  - Using Record-A-Call
    46
  - Recording a Voice Memo
    47
  - Hot Desking
    47
  - Using Group Listen
    48
  - Using Monitor Account
    48
  - Using the Outbound Communication Menu
    49
  - Using Your Call Log
    50
  - Using Contact Lists
    51
  - Searching for a Contact
    52
  - Using Inter-Tel Personal Communicator for Voice
    53
- Inter-Tel Personal Communicator for Voice Flowchart
  
  56
- Hunt Groups
  
  57
Voice Mail Features

61
Troubleshooting Tools

73
- Contact Information
  
  73
- Troubleshooting Tips
  
  74
  - Feature Access
    75
- Default Access Codes
  
  78
  - Outside Line Access Codes
    78
  - Speed Dial and Attendant Access Codes
    78
- Feature Codes
  
  79
Index

83

Inter-Tel AXXESS 8662 User Manual (90 pages)

Axxess IP Mode

Brand: Inter-Tel | Category: IP Phone | Size: 1 MB

Table of Contents

9
- Finding Your Way
  
  11
- Welcome
  
  12
- About this Guide
  
  12
- About Your Phone
  
  13
- About Voice Mail
  
  17
- Software Compatibility
  
  17
- What You See and Hear
  
  18
Getting Started

19
- Adjusting Your Phone Slcd Contrast
  20
- Adjusting Your Phone's Viewing Angle
  20
- Introduction
  20
- Setting up Voice Mail
  21
- Making and Receiving Calls
  24
  - Intercom Calls
    24
  - Receiving Intercom Calls
    26
  - Outside Calls
    27
  - Emergency Calls
    28
  - Call Waiting
    28
- Placing Calls on Hold
  29
- Placing Conference Calls
  30
- Transferring Calls
  31
  - To Another Extension
    31
  - To Voice Mail
    31
  - To an Outside Number
    31
- Using Reverse Transfer
  32
- Forwarding Calls
  33
  - Manual Call Forwarding
    33
  - Automatic System Forwarding
    34
  - Redirect Calls
    34
- Displaying Information on Your Phone
  35
  - Date, Time, Name, and Extension Number
    35
  - Outside Party's Name/Number
    35
- Redialing a Number
  35
- Using a Headset
  36
- Using the Speaker and Microphone
  37
  - Mute Button
    37
  - Group Listen Using the Speaker
    37
- Using the Message Button
  38
  - Leaving Messages
    38
  - Retrieving Messages
    38
- Accessing Your Mailbox
  39
- Using Voice Mail Messages
  40
  - Listening to Messages
    40
  - Undeleting Messages
    42
  - Sending Messages
    43
  - Canceling Unheard Messages
    44
- Using Do-Not-Disturb Mode
  45
- Using Reminder Messages
  47
Moving on

49
- Introduction
  50
- Setting Preferences
  50
  - Phone Configuration
    50
    
    Changing Volume Levels
    50
    
    Selecting a Ring Tone
    51
    
    Changing Keymaps
    52
    
    Enabling Automatic Call Answer
    52
    
    Changing the Language
    53
  - Voice Mail Options
    54
    
    Changing Your Mailbox Password
    54
    
    Changing the Call Screening Transfer Method
    55
    
    Programming a Fax Destination
    55
    
    Changing the Message Search Order
    56
    
    Programming Remote Messaging
    56
- Speed Dialing
  58
  - Station Speed Dial
    58
  - System Speed Dial
    60
- Using Record-A-Call
  61
- Paging
  62
  - Enabling Paging
    62
  - Making Pages
    62
  - Performing a "Hookflash" During a Call
    63
- Programming Your Feature Buttons
  63
- Programming Direct Station Selection Buttons
  64
- Programming Secondary Extension Buttons
  65
- Using Account Codes
  66
- Screening Calls
  67
- Using the Directories
  67
  - Phone Directory
    67
  - Voice Mail Directory
    69
- Programming Remote Feature Access
  70
  - Remote Access Password
    70
  - Remote Feature Access
    71
- Requesting Agent Help
  72
- Working in Hunt Groups
  73
  - Hunt Group Calls Enabled/Disabled
    73
  - ACD Hunt Groups
    73
Learning more

77
- Introduction
  78
- What the Administrators Can Do for You
  78
- Frequently Asked Questions (Faqs)
  79
- Default Feature Codes
  81
- Index
  85

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Inter-Tel AXXESS 8662 Manuals

Inter-Tel AXXESS 8662 User Manual (118 pages)

Table of Contents

Table of Contents

Finding Your Way

Welcome

About this Guide

About Your Endpoint

About Voice Mail

What You See and Hear

Software Compatibility

Getting Started

Introduction

Adjusting Your Endpoint's Viewing Angle

Adjusting Your Endpoint's LCD Contrast

Setting up Voice Mail

Making and Receiving Calls

Placing Calls on Hold

Placing Conference Calls

Transferring Calls

Using Reverse Transfer

Forwarding Calls

Displaying Information on Your Endpoint

Redialing a Number

Using a Headset

Using the Speaker and Microphone

Using the Message Button

Accessing Your Mailbox

Disabling and Enabling ASR

Accessing Voice Mail Messages

Using Do-Not-Disturb Mode

Using Reminder Messages

Moving on

Introduction

Setting Endpoint Preferences

Setting Mailbox Preferences

Speed Dialing

Using Record-A-Call

Paging

Programming Your Feature Buttons

Programming Direct Station Selection Buttons

Programming Secondary Extension Buttons

Screening Calls

Using Account Codes

Using Call Logging

Using Directories

Programming Remote Feature Access

Requesting Agent Help

Working in Hunt Groups

Using E-Mail Reader

Learning more

Index

Inter-Tel AXXESS 8662 User Manual (108 pages)

Table of Contents

Table of Contents

Finding Your Way

Welcome

About this Guide

About Your Endpoint

About Voice Mail

What You See and Hear

Software Compatibility

Getting Started

Introduction

Setting up Voice Mail

Adjusting Your Endpoint's Viewing Angle

Making and Receiving Calls

Placing Calls on Hold

Placing Conference Calls

Transferring Calls

Using Reverse Transfer

Forwarding Calls

Redialing a Number

Using Group Listen and Mute

Using a Headset

Using the Message Button

Accessing Your Mailbox

Disabling and Enabling ASR

Accessing Voice Mail Messages

Using Do-Not-Disturb Mode