Log On To Db Programming; Axxess Version 8.002 Known Issues; Modem Connection; Default The Cpc - Inter-Tel AXXESS Manual

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Troubleshooting

C. LOG ON TO DB PROGRAMMING

8.13 With any CPC, there must be at least one reliable method to log on to the CPC. The

available connection methods (from fastest to slowest) are as follows:

8.14 There is a known issue with loading DB Programming v8.002 on a PC that has not had

8.000 previously loaded. If you install v8.002 without having installed v8.000, an incorrect

.dll is installed. This .dll prevents you from logging on to the database. If this occurs,

uninstall v8.002, install v8.000, and then re-install v8.002.

8.15 If connecting via the CPC modem, be sure to set the

System\Devices and Feature Codes\Modems\<Modem>) to a low value (even less than 9600

bps may be necessary). The modem can always negotiate faster rates, but the CPC cannot con-

nect at a rate slower than this setting. Do NOT enable the

unless the connection is being made to a fixed-rate device.

8.16 By default, the modem port is set to the following values:

D. DEFAULT THE CPC

8.17 This section details how to return the CPC to a "from factory" state. It is to be used as a

last resort when you are unable to access the CPC using the procedures described in the previ-

ous sections. Following this procedure will erase or return default settings to the following

MANUAL VERSION 11.0 – May 2008

Hostname: None

IP Address Assignment: BOOTPC: Yes

IP Address Assignment: DHCP: Yes

Telnet Server: Yes

Web Server: Yes

Listening Port: 4000

Web Listening Port: 80

Modem Enabled: Yes

Minimum Bit Rate: 9600

Force Minimum Bit Rate: No

To default the CPC, the card must have boot code 2.1.0 or later.

Back-up database

Static database

field (under

Minimum Bit Rate

Force Minimum Bit Rate