Inter-Tel AXXESS Manuals

Manuals and User Guides for Inter-Tel AXXESS. We have 10 Inter-Tel AXXESS manuals available for free PDF download: Administrator's Manual, User Manual

Inter-Tel AXXESS Administrator's Manual

Inter-Tel AXXESS Administrator's Manual (342 pages)

Inter-Tel Telephone System Administrator's Guide  
Brand: Inter-Tel | Category: Telephone System | Size: 4.64 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Fcc Regulations12................................................................................................................................................................
Safety Regulations15................................................................................................................................................................
Important Safety Instructions15................................................................................................................................................................
Save These Instructions16................................................................................................................................................................
Introduction17................................................................................................................................................................
Telephone System18................................................................................................................................................................
Voice Processor20................................................................................................................................................................
Administrator Procedures23................................................................................................................................................................
System Administrator Features24................................................................................................................................................................
Placing The System In Night Mode25................................................................................................................................................................
Placing Nodes In Day Or Night Mode25................................................................................................................................................................
Setting System Date And Time26................................................................................................................................................................
Setting Network Date And Time27................................................................................................................................................................
Synchronizing Network Time28................................................................................................................................................................
Programming The Database Using An Administrator's Station28................................................................................................................................................................
Station Programming30................................................................................................................................................................
System Programming34................................................................................................................................................................
Programming System Speed-dial Numbers47................................................................................................................................................................
Programming And Using Dss/blf Buttons50................................................................................................................................................................
Managing System And Network Alarms53................................................................................................................................................................
System Alarms53................................................................................................................................................................
Network Alarms53................................................................................................................................................................
Clearing Alarms55................................................................................................................................................................
Resetting The Call Processing Card Modem58................................................................................................................................................................
Using The Network Group Diagnostics Feature58................................................................................................................................................................
Seizing A Device59................................................................................................................................................................
Freezing/unfreezing The System History60................................................................................................................................................................
Freezing/unfreezing The Network History60................................................................................................................................................................
Voice Mail Administrator Features61................................................................................................................................................................
Broadcasting Messages61................................................................................................................................................................
Maintaining Mailboxes And Group Lists62................................................................................................................................................................
Importing Fax Documents63................................................................................................................................................................
Creating Audiotex Recordings64................................................................................................................................................................
Recording Custom Voice Mail Prompts67................................................................................................................................................................
System Hardware87................................................................................................................................................................
Station Instruments90................................................................................................................................................................
Optional System Equipment124................................................................................................................................................................
System Features127................................................................................................................................................................
Access To The Features131................................................................................................................................................................
Special Button And Hookflash131................................................................................................................................................................
Speaker Buttons132................................................................................................................................................................
Message Lamp132................................................................................................................................................................
Trunk Access Codes133................................................................................................................................................................
Extension Numbers143................................................................................................................................................................
Attendant Stations144................................................................................................................................................................
Network And Local Primary Attendants144................................................................................................................................................................
Attendant Recall145................................................................................................................................................................
One-attendant Or Multiple-attendant Operation145................................................................................................................................................................
Hunt Groups146................................................................................................................................................................
Hunt Group Call Distribution146................................................................................................................................................................
Hunt Group Call Processing147................................................................................................................................................................
Hunt Group Remove/replace And Do-not-disturb149................................................................................................................................................................
Ucd Hunt Groups150................................................................................................................................................................
Announcement And Overflow Stations150................................................................................................................................................................
Voice Processor Applications As Announcement/overflow Stations152................................................................................................................................................................
Acd Hunt Groups155................................................................................................................................................................
Acd Call Distribution155................................................................................................................................................................
Acd Agent Login/logout157................................................................................................................................................................
Acd Hunt Groups Span Nodes161................................................................................................................................................................
Database Programming161................................................................................................................................................................
Operational Changes162................................................................................................................................................................
Trunk Features164................................................................................................................................................................
Caller Id, Dnis, And Ani164................................................................................................................................................................
Inter-tel Phone Displays165................................................................................................................................................................
Outgoing-access, Allowed-answer, And Ring-in Assignments167................................................................................................................................................................
Automatic Route Selection (ars)168................................................................................................................................................................
Toll Restriction171................................................................................................................................................................
Emergency Call Feature173................................................................................................................................................................
Emergency Outgoing Access Lists175................................................................................................................................................................
Security Codes179................................................................................................................................................................
Inter-tel Phone Features180................................................................................................................................................................
Volume Controls180................................................................................................................................................................
Selectable Ring Tone181................................................................................................................................................................
Extension Number, Username, Time And Date Display182................................................................................................................................................................
Dkts Alternate Transient Display Timer" Station Flag And Timer182................................................................................................................................................................
Transient Call Indication On Call Answer" Station Flag182................................................................................................................................................................
User-programmable Feature Buttons183................................................................................................................................................................
Standard/alternate Keymap Switching185................................................................................................................................................................
Automatic Call Access186................................................................................................................................................................
Music-on-hold And Background Music187................................................................................................................................................................
Multilingual Capability188................................................................................................................................................................
Language Selection188................................................................................................................................................................
Secondary Language Selection189................................................................................................................................................................
Do-not-disturb And Reminder Messages190................................................................................................................................................................
Multi-language Feature On Network Operation191................................................................................................................................................................
Intercom Calls192................................................................................................................................................................
Programming For Private Intercom Calls192................................................................................................................................................................
Ring Intercom Always192................................................................................................................................................................
Handsfree Enable/disable192................................................................................................................................................................
Station-to-station Calling193................................................................................................................................................................
Receiving Intercom Calls193................................................................................................................................................................
Placing Intercom Calls194................................................................................................................................................................
Intercom Camp On And Queue Callback196................................................................................................................................................................
Inter-station Messages198................................................................................................................................................................
Leaving Messages199................................................................................................................................................................
Silent Messages199................................................................................................................................................................
Responding To Messages200................................................................................................................................................................
Viewing Waiting Messages200................................................................................................................................................................
Answering Messages200................................................................................................................................................................
Canceling A Waiting Message201................................................................................................................................................................
Alternate Message Source202................................................................................................................................................................
Off-hook Voice Announce (ohva)203................................................................................................................................................................
Outside Calls205................................................................................................................................................................
Placing Outside Calls205................................................................................................................................................................
Receiving Outside Calls208................................................................................................................................................................
Single-line Set208................................................................................................................................................................
On-hook Monitoring209................................................................................................................................................................
Group Listen Feature209................................................................................................................................................................
Trunk Camp On And Busy Trunk Callback (queue)210................................................................................................................................................................
Account Codes211................................................................................................................................................................
Database-programmed Account Codes211................................................................................................................................................................
Optional Account Codes212................................................................................................................................................................
Placing Calls On Hold214................................................................................................................................................................
Individual Hold214................................................................................................................................................................
Consultation Hold215................................................................................................................................................................
Hold Recall215................................................................................................................................................................
System Hold215................................................................................................................................................................
Microphone Mute216................................................................................................................................................................
Call Waiting217................................................................................................................................................................
Call Transfer219................................................................................................................................................................
Transfer To Park Locations219................................................................................................................................................................
Transferring Conference Calls219................................................................................................................................................................
Transfer To A System Forward219................................................................................................................................................................
Transfers And Outside Calls219................................................................................................................................................................
Transfer-to-connect Station Flag219................................................................................................................................................................
Call Screening222................................................................................................................................................................
Reverse Transfer224................................................................................................................................................................
Conference Calls225................................................................................................................................................................
Placing A Conference Call226................................................................................................................................................................
Add Parties To A Conference227................................................................................................................................................................
Exiting A Conference227................................................................................................................................................................
Record-a-call230................................................................................................................................................................
Agent Help232................................................................................................................................................................
System Forwarding235................................................................................................................................................................
Individual Station Forwarding Points237................................................................................................................................................................
Hunt Group Forwarding Points237................................................................................................................................................................
Handsfree Announce System Forward Option237................................................................................................................................................................
Manual Call Forwarding And System Forwarding238................................................................................................................................................................
System Forward Enable/disable239................................................................................................................................................................
Unanswered System Forward Calls240................................................................................................................................................................
Call Forwarding241................................................................................................................................................................
Fwd Button242................................................................................................................................................................
Forward To An Outside Number243................................................................................................................................................................
Forward To The Message Center243................................................................................................................................................................
Forward To An Attendant243................................................................................................................................................................
Forward To Voice Mail243................................................................................................................................................................
How To Forward Calls To An Extension Or Outside Number244................................................................................................................................................................
Speed Dialing246................................................................................................................................................................
System Speed Dialing246................................................................................................................................................................
Station Speed Dialing248................................................................................................................................................................
Intercom, Speed-dial, And Feature Code Directory254................................................................................................................................................................
House Phone257................................................................................................................................................................
Redialing259................................................................................................................................................................
Using The Last Number Saved Feature260................................................................................................................................................................
Using The Last Number Dialed Feature260................................................................................................................................................................
Redirect Call261................................................................................................................................................................
Paging262................................................................................................................................................................
Remove From Paging263................................................................................................................................................................
Do-not-disturb263................................................................................................................................................................
Do-not-disturb Override267................................................................................................................................................................
Remote Feature Programming268................................................................................................................................................................
Station Password268................................................................................................................................................................
Remote Do-not-disturb Programming269................................................................................................................................................................
Remote Forward Programming271................................................................................................................................................................
Default Station272................................................................................................................................................................
Hookflash273................................................................................................................................................................
Reminder Messages274................................................................................................................................................................
Record Keeping And Maintenance Features276................................................................................................................................................................
Call Cost Accounting276................................................................................................................................................................
System Error/message Printing281................................................................................................................................................................
Voice Processing Features285................................................................................................................................................................
Automated Attendant288................................................................................................................................................................
Automated Attendant Applications289................................................................................................................................................................
Automated Attendant Recall Destination290................................................................................................................................................................
Automated Attendant Custom Audiotex Recordings290................................................................................................................................................................
Call Routing Announcement292................................................................................................................................................................
Digit Translation293................................................................................................................................................................
Call Routing Custom Audiotex Recordings293................................................................................................................................................................
Digit Translation Nodes293................................................................................................................................................................
Fax-on-demand295................................................................................................................................................................
Directories297................................................................................................................................................................
Locating A Name298................................................................................................................................................................
Accepting A Name299................................................................................................................................................................
Requesting Additional Information299................................................................................................................................................................
Using The Directories299................................................................................................................................................................
Scheduled Time-based Application Routing (star)301................................................................................................................................................................
Smdr Information Storage And Retrieval302................................................................................................................................................................
Voice Mail303................................................................................................................................................................
Voice Mail And Message Notification/retrieval Applications303................................................................................................................................................................
Group Lists306................................................................................................................................................................
Message Notification To Stations307................................................................................................................................................................
Cascading Remote Message Notification307................................................................................................................................................................
Primary And Alternate Notification307................................................................................................................................................................
Notification Numbers309................................................................................................................................................................
Using Voice Mail310................................................................................................................................................................
Access To A Mailbox310................................................................................................................................................................
Initializing A Subscriber Mailbox Or Extension Id311................................................................................................................................................................
Listening To Messages312................................................................................................................................................................
Recovering Deleted Messages314................................................................................................................................................................
Sending A Message315................................................................................................................................................................
Canceling Unheard Messages316................................................................................................................................................................
Personal Options317................................................................................................................................................................
Outside Caller Use Of Voice Mail321................................................................................................................................................................
Unified Messaging322................................................................................................................................................................
Levels 2 And325................................................................................................................................................................
Automatic Fax Detection326................................................................................................................................................................
Unified Messaging Required For Fax E-mail326................................................................................................................................................................
Fax Card Required326................................................................................................................................................................
Fax E-mail Message Format326................................................................................................................................................................
Index327................................................................................................................................................................
Default Feature Codes339................................................................................................................................................................
Voice Mail Flowchart341................................................................................................................................................................

Advertisement

Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (118 pages)

Desktop SoftPhone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.37 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents5................................................................................................................................................................
Limited Warranty8................................................................................................................................................................
Software License Agreement10................................................................................................................................................................
Getting Started15................................................................................................................................................................
Hardware15................................................................................................................................................................
Software16................................................................................................................................................................
Installing The Desktop Softphone17................................................................................................................................................................
Starting The Desktop Softphone20................................................................................................................................................................
The Desktop Softphone22................................................................................................................................................................
Feature Key Functions23................................................................................................................................................................
Lcd Display Menu Keys24................................................................................................................................................................
Shortcut Keys25................................................................................................................................................................
Using Desktop Softphone29................................................................................................................................................................
Customizing Phone Settings29................................................................................................................................................................
Always On Top31................................................................................................................................................................
Three Dimension (3d) Buttons32................................................................................................................................................................
Numeric Keypad32................................................................................................................................................................
Restore Program When Call Rings33................................................................................................................................................................
Call List34................................................................................................................................................................
Number Of Customized Keys35................................................................................................................................................................
Override Trunk Name36................................................................................................................................................................
Tcp/ip Settings36................................................................................................................................................................
Caller Id37................................................................................................................................................................
View Call Log38................................................................................................................................................................
Key Font39................................................................................................................................................................
Background Color40................................................................................................................................................................
Currency Character41................................................................................................................................................................
Resync Programmable Keys42................................................................................................................................................................
Program43................................................................................................................................................................
Set Text45................................................................................................................................................................
Set Color45................................................................................................................................................................
Review46................................................................................................................................................................
Reverse Text Color46................................................................................................................................................................
Cancel46................................................................................................................................................................
Handling Calls47................................................................................................................................................................
Making And Receiving Calls48................................................................................................................................................................
Intercom Calls48................................................................................................................................................................
Receiving Intercom Calls49................................................................................................................................................................
Outside Calls50................................................................................................................................................................
Emergency Calls51................................................................................................................................................................
Call Waiting51................................................................................................................................................................
C Onference C Alls53................................................................................................................................................................
Transferring Calls54................................................................................................................................................................
To Another Extension54................................................................................................................................................................
To Voice Mail54................................................................................................................................................................
To An Outside Number55................................................................................................................................................................
To Pick Up (reverse Transfer) A Call55................................................................................................................................................................
Manual Call Forwarding56................................................................................................................................................................
Automatic System Forwarding57................................................................................................................................................................
Redirect Calls57................................................................................................................................................................
Date, Time, Name, And Extension Number59................................................................................................................................................................
Outside Party's Name/number59................................................................................................................................................................
Leaving Messages60................................................................................................................................................................
Retrieving Messages61................................................................................................................................................................
Listening To Messages63................................................................................................................................................................
Undeleting Messages65................................................................................................................................................................
Sending Messages66................................................................................................................................................................
Canceling Unheard Messages67................................................................................................................................................................
Reminder Messages70................................................................................................................................................................
Phone Configuration72................................................................................................................................................................
Selecting A Ring Tone73................................................................................................................................................................
Changing The Language74................................................................................................................................................................
Voice Mail Options75................................................................................................................................................................
Recording Your Voice Mail Directory Name76................................................................................................................................................................
Changing Your Mailbox Password77................................................................................................................................................................
Changing The Call Screening Transfer Method78................................................................................................................................................................
Programming A Fax Destination79................................................................................................................................................................
Changing The Message Search Order79................................................................................................................................................................
Programming Remote Messaging80................................................................................................................................................................
Speed Dialing82................................................................................................................................................................
Station Speed Dial82................................................................................................................................................................
System Speed Dial83................................................................................................................................................................
Paging85................................................................................................................................................................
Making85................................................................................................................................................................
Enabling Paging85................................................................................................................................................................
Making Pages85................................................................................................................................................................
Phone Directory90................................................................................................................................................................
Remote Access Password92................................................................................................................................................................
Remote Feature Access92................................................................................................................................................................
Hunt Group Calls Enabled/disabled95................................................................................................................................................................
Acd Hunt Groups95................................................................................................................................................................
Ending An Acd Hunt Group Call97................................................................................................................................................................
Troubleshooting99................................................................................................................................................................
Cp Server Connection Issues102................................................................................................................................................................
Customizing Feature Keys109................................................................................................................................................................
Index109................................................................................................................................................................
Initializing Your Mailbox110................................................................................................................................................................
Placing Calls On Hold110................................................................................................................................................................
Forwarding Calls110................................................................................................................................................................
Performing A "hookflash" During A Call110................................................................................................................................................................
Redialing A Number111................................................................................................................................................................
Setting Preferences111................................................................................................................................................................
Using Account Codes111................................................................................................................................................................
Voice Mail Directory111................................................................................................................................................................
Requesting Agent Help111................................................................................................................................................................
What You See And Hear112................................................................................................................................................................
What The Administrators Can Do For You112................................................................................................................................................................
Working In Hunt Groups112................................................................................................................................................................
Default Feature Codes113................................................................................................................................................................
Accessing Your Mailbox117................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Brand: Inter-Tel | Category: Telephone | Size: 1.83 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way12................................................................................................................................................................
Basic Digital Phone14................................................................................................................................................................
Feature Key Functions15................................................................................................................................................................
Getting Started19................................................................................................................................................................
Intercom Calls21................................................................................................................................................................
Placing Intercom Calls21................................................................................................................................................................
Receiving Intercom Calls22................................................................................................................................................................
Outside Calls24................................................................................................................................................................
Placing Outside Calls24................................................................................................................................................................
Receiving Outside Calls25................................................................................................................................................................
Emergency Calls25................................................................................................................................................................
Call Waiting25................................................................................................................................................................
C Onference C Alls27................................................................................................................................................................
T Ransferring C Alls28................................................................................................................................................................
To Another Extension28................................................................................................................................................................
To Voice Mail28................................................................................................................................................................
To An Outside Number28................................................................................................................................................................
F Orwarding C Alls29................................................................................................................................................................
Manual Call Forwarding29................................................................................................................................................................
Redirect Call30................................................................................................................................................................
Automatic System Forwarding30................................................................................................................................................................
Mute Key34................................................................................................................................................................
Group Listen Using The Speaker34................................................................................................................................................................
Enhanced Speakerphone Mode35................................................................................................................................................................
Leaving Messages36................................................................................................................................................................
Retrieving Messages36................................................................................................................................................................
Listening To Messages38................................................................................................................................................................
Undeleting Messages40................................................................................................................................................................
Sending Messages41................................................................................................................................................................
Canceling Unheard Messages42................................................................................................................................................................
Phone Configuration48................................................................................................................................................................
Changing Volume Levels48................................................................................................................................................................
Selecting A Ring Tone48................................................................................................................................................................
Enabling Background Music49................................................................................................................................................................
Changing Keymaps49................................................................................................................................................................
Enabling Automatic Call Answer49................................................................................................................................................................
Changing The Language50................................................................................................................................................................
Returning To Default Operation50................................................................................................................................................................
Voice Mail Options51................................................................................................................................................................
Recording Your Personal Greetings51................................................................................................................................................................
Recording Your Voice Mail Directory Name52................................................................................................................................................................
Changing Your Mailbox Password53................................................................................................................................................................
Changing The Voice Mail Message Envelope53................................................................................................................................................................
Changing The Call Screening Transfer Method54................................................................................................................................................................
Programming A Fax Destination55................................................................................................................................................................
Changing The Message Search Order55................................................................................................................................................................
Programming Remote Messaging56................................................................................................................................................................
Station Speed Dial58................................................................................................................................................................
System Speed Dial59................................................................................................................................................................
Making Pages61................................................................................................................................................................
Enabling Paging61................................................................................................................................................................
Phone Directory66................................................................................................................................................................
Voice Mail Directory68................................................................................................................................................................
Remote Access Password70................................................................................................................................................................
Remote Feature Access71................................................................................................................................................................
Acd Hunt Groups73................................................................................................................................................................
Ending An Acd Hunt Group Call75................................................................................................................................................................
About Your Phone78................................................................................................................................................................
About Voice Mail85................................................................................................................................................................
What You See And Hear88................................................................................................................................................................
Accessing Your Mailbox89................................................................................................................................................................

Advertisement

Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Executive Display phone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.12 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Making And Receiving Calls21................................................................................................................................................................
Intercom Calls21................................................................................................................................................................
Outside Calls24................................................................................................................................................................
Placing Outside Calls24................................................................................................................................................................
Receiving Outside Calls25................................................................................................................................................................
Emergency Calls25................................................................................................................................................................
Call Waiting25................................................................................................................................................................
C Onference C Alls27................................................................................................................................................................
Transferring Calls28................................................................................................................................................................
To Another Extension28................................................................................................................................................................
To Voice Mail28................................................................................................................................................................
To An Outside Number29................................................................................................................................................................
To Pick Up (reverse Transfer) A Call29................................................................................................................................................................
Manual Call Forwarding30................................................................................................................................................................
Automatic System Forwarding31................................................................................................................................................................
Redirect Calls31................................................................................................................................................................
Date, Time, Name, And Extension Number33................................................................................................................................................................
Outside Party's Name/number33................................................................................................................................................................
Using A Headset34................................................................................................................................................................
Mute Key35................................................................................................................................................................
Group Listen Using The Speaker35................................................................................................................................................................
Enhanced Speakerphone Mode36................................................................................................................................................................
Accessing Your Mailbox37................................................................................................................................................................
Leaving Messages37................................................................................................................................................................
Retrieving Messages37................................................................................................................................................................
Listening To Messages39................................................................................................................................................................
Undeleting Messages41................................................................................................................................................................
Sending Messages42................................................................................................................................................................
Canceling Unheard Messages43................................................................................................................................................................
Moving On49................................................................................................................................................................
Phone Configuration50................................................................................................................................................................
Selecting A Ring Tone51................................................................................................................................................................
Enabling Background Music51................................................................................................................................................................
Changing Keymaps51................................................................................................................................................................
Enabling Automatic Call Answer52................................................................................................................................................................
Changing The Language52................................................................................................................................................................
Voice Mail Options53................................................................................................................................................................
Recording Your Voice Mail Directory Name54................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Voice Mail Message Envelope55................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order57................................................................................................................................................................
Programming Remote Messaging58................................................................................................................................................................
Speed Dialing60................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Paging63................................................................................................................................................................
Making Pages63................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Using Account Codes88................................................................................................................................................................
What You See And Hear88................................................................................................................................................................
Axxess Executive Display Phone User Guide88................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Executive Display Phone  
Brand: Inter-Tel | Category: Telephone | Size: 1.33 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Getting Started19................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Recording Your Personal Greetings21................................................................................................................................................................
Recording Your Voice Mail Directory Name22................................................................................................................................................................
Intercom Calls23................................................................................................................................................................
Placing Intercom Calls23................................................................................................................................................................
Receiving Intercom Calls24................................................................................................................................................................
Outside Calls26................................................................................................................................................................
Placing Outside Calls26................................................................................................................................................................
Receiving Outside Calls27................................................................................................................................................................
Emergency Calls27................................................................................................................................................................
Call Waiting27................................................................................................................................................................
C Onference C Alls29................................................................................................................................................................
To Another Extension30................................................................................................................................................................
To Voice Mail30................................................................................................................................................................
To An Outside Number31................................................................................................................................................................
To Pick Up (reverse Transfer) A Call31................................................................................................................................................................
F Orwarding C Alls32................................................................................................................................................................
Manual Call Forwarding32................................................................................................................................................................
Automatic System Forwarding33................................................................................................................................................................
Redirect Calls33................................................................................................................................................................
Date, Time, Name, And Extension Number35................................................................................................................................................................
Outside Party's Name/number35................................................................................................................................................................
Mute Button37................................................................................................................................................................
Group Listen Using The Speaker37................................................................................................................................................................
Enhanced Speakerphone Mode38................................................................................................................................................................
Leaving Messages39................................................................................................................................................................
Retrieving Messages39................................................................................................................................................................
Listening To Messages41................................................................................................................................................................
Undeleting Messages43................................................................................................................................................................
Sending Messages44................................................................................................................................................................
Canceling Unheard Messages45................................................................................................................................................................
Phone Configuration52................................................................................................................................................................
Changing Volume Levels52................................................................................................................................................................
Selecting A Ring Tone53................................................................................................................................................................
Changing The Language54................................................................................................................................................................
Returning To Default Operation55................................................................................................................................................................
Voice Mail Options55................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order58................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Making Pages63................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Ending An Acd Hunt Group Call76................................................................................................................................................................
Learning More77................................................................................................................................................................
About Your Phone78................................................................................................................................................................
About Voice Mail85................................................................................................................................................................
What You See And Hear88................................................................................................................................................................
Accessing Your Mailbox89................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Professional Display Phone  
Brand: Inter-Tel | Category: Telephone | Size: 1.29 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Message Indicator16................................................................................................................................................................
Getting Started19................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Recording Your Personal Greetings21................................................................................................................................................................
Recording Your Voice Mail Directory Name22................................................................................................................................................................
Intercom Calls23................................................................................................................................................................
Placing Intercom Calls23................................................................................................................................................................
Receiving Intercom Calls24................................................................................................................................................................
Outside Calls26................................................................................................................................................................
Placing Outside Calls26................................................................................................................................................................
Receiving Outside Calls27................................................................................................................................................................
Emergency Calls27................................................................................................................................................................
Call Waiting27................................................................................................................................................................
C Onference C Alls29................................................................................................................................................................
T Ransferring C Alls30................................................................................................................................................................
To Another Extension30................................................................................................................................................................
To Voice Mail30................................................................................................................................................................
To An Outside Number31................................................................................................................................................................
To Pick Up (reverse Transfer) A Call31................................................................................................................................................................
F Orwarding C Alls32................................................................................................................................................................
Manual Call Forwarding32................................................................................................................................................................
Automatic System Forwarding33................................................................................................................................................................
Redirect Calls33................................................................................................................................................................
Date, Time, Name, And Extension Number35................................................................................................................................................................
Outside Party's Name/number35................................................................................................................................................................
Mute Button37................................................................................................................................................................
Group Listen Using The Speaker37................................................................................................................................................................
Enhanced Speakerphone Mode38................................................................................................................................................................
Leaving Messages39................................................................................................................................................................
Retrieving Messages39................................................................................................................................................................
Listening To Messages41................................................................................................................................................................
Undeleting Messages43................................................................................................................................................................
Sending Messages44................................................................................................................................................................
Canceling Unheard Messages45................................................................................................................................................................
Phone Configuration52................................................................................................................................................................
Changing Volume Levels52................................................................................................................................................................
Selecting A Ring Tone53................................................................................................................................................................
Enabling Background Music53................................................................................................................................................................
Changing Keymaps53................................................................................................................................................................
Enabling Automatic Call Answer54................................................................................................................................................................
Changing The Language54................................................................................................................................................................
Returning To Default Operation55................................................................................................................................................................
Voice Mail Options55................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Voice Mail Message Envelope56................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order58................................................................................................................................................................
Programming Remote Messaging58................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Making Pages63................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Ending An Acd Hunt Group Call76................................................................................................................................................................
Learning More77................................................................................................................................................................
About Your Phone78................................................................................................................................................................
About Voice Mail85................................................................................................................................................................
What You See And Hear88................................................................................................................................................................
Accessing Your Mailbox89................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (78 pages)

Brand: Inter-Tel | Category: Telephone | Size: 2.23 MB
Table of contents
User Guide1................................................................................................................................................................
F Orwarding C Alls5................................................................................................................................................................
C Onference C Alls5................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Feature Keys12................................................................................................................................................................
Getting Started14................................................................................................................................................................
Welcome15................................................................................................................................................................
Intercom Calls17................................................................................................................................................................
Placing Intercom Calls17................................................................................................................................................................
Receiving Intercom Calls18................................................................................................................................................................
Outside Calls19................................................................................................................................................................
Placing Outside Calls19................................................................................................................................................................
Receiving Outside Calls20................................................................................................................................................................
Emergency Calls20................................................................................................................................................................
Call Waiting21................................................................................................................................................................
T Ransferring C Alls23................................................................................................................................................................
To Another Extension23................................................................................................................................................................
To Voice Mail23................................................................................................................................................................
To An Outside Number23................................................................................................................................................................
Manual Call Forwarding24................................................................................................................................................................
Redirect Calls25................................................................................................................................................................
Automatic System Forwarding25................................................................................................................................................................
Mute Key28................................................................................................................................................................
Group Listen Using The Speaker28................................................................................................................................................................
Leaving Messages29................................................................................................................................................................
Retrieving Messages30................................................................................................................................................................
Listening To Messages32................................................................................................................................................................
Undeleting Messages34................................................................................................................................................................
Sending Messages35................................................................................................................................................................
Canceling Unheard Messages36................................................................................................................................................................
Moving On41................................................................................................................................................................
Phone Configuration42................................................................................................................................................................
Changing Volume Levels42................................................................................................................................................................
Selecting A Ring Tone42................................................................................................................................................................
Enabling Background Music43................................................................................................................................................................
Changing Keymaps43................................................................................................................................................................
Enabling Automatic Call Answer43................................................................................................................................................................
Changing The Language44................................................................................................................................................................
Returning To Default Operation44................................................................................................................................................................
Voice Mail Options45................................................................................................................................................................
Recording Your Personal Greetings45................................................................................................................................................................
Recording Your Voice Mail Directory Name46................................................................................................................................................................
Changing Your Mailbox Password47................................................................................................................................................................
Changing The Voice Mail Message Envelope47................................................................................................................................................................
Changing The Call Screening Transfer Method48................................................................................................................................................................
Programming A Fax Destination49................................................................................................................................................................
Changing The Message Search Order49................................................................................................................................................................
Programming Remote Messaging50................................................................................................................................................................
Station Speed Dial52................................................................................................................................................................
System Speed Dial53................................................................................................................................................................
Making Pages54................................................................................................................................................................
Enabling Paging55................................................................................................................................................................
Phone Directory58................................................................................................................................................................
Voice Mail Directory60................................................................................................................................................................
Remote Access Password61................................................................................................................................................................
Remote Feature Access62................................................................................................................................................................
Acd Hunt Groups64................................................................................................................................................................
Ending An Acd Hunt Group Call66................................................................................................................................................................
Learning More67................................................................................................................................................................
Index73................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (67 pages)

Single-Line Phone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.09 MB
Table of contents
User Guide1................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Table Of Contents15................................................................................................................................................................
Getting Started15................................................................................................................................................................
Intercom Calls17................................................................................................................................................................
Placing Intercom Calls17................................................................................................................................................................
Receiving Intercom Calls18................................................................................................................................................................
Outside Calls18................................................................................................................................................................
Placing Outside Calls18................................................................................................................................................................
Receiving Outside Calls18................................................................................................................................................................
Emergency Calls19................................................................................................................................................................
Call Waiting19................................................................................................................................................................
C Onference C Alls20................................................................................................................................................................
T Ransferring C Alls21................................................................................................................................................................
To Another Extension21................................................................................................................................................................
To An Outside Number21................................................................................................................................................................
To Pick Up (reverse Transfer) A Call21................................................................................................................................................................
F Orwarding C Alls22................................................................................................................................................................
Manual Call Forwarding22................................................................................................................................................................
Automatic System Forwarding22................................................................................................................................................................
Leaving Messages24................................................................................................................................................................
Retrieving Messages24................................................................................................................................................................
Listening To Messages26................................................................................................................................................................
Undeleting Messages28................................................................................................................................................................
Sending Messages29................................................................................................................................................................
Canceling Unheard Messages30................................................................................................................................................................
Phone Configuration34................................................................................................................................................................
Changing The Language34................................................................................................................................................................
Returning To Default Operation34................................................................................................................................................................
Voice Mail Options35................................................................................................................................................................
Recording Your Personal Greetings35................................................................................................................................................................
Recording Your Voice Mail Directory Name36................................................................................................................................................................
Changing Your Mailbox Password37................................................................................................................................................................
Changing The Call Screening Transfer Method38................................................................................................................................................................
Programming A Fax Destination39................................................................................................................................................................
Changing The Message Search Order39................................................................................................................................................................
Programming Remote Messaging40................................................................................................................................................................
Station Speed Dial42................................................................................................................................................................
System Speed Dial43................................................................................................................................................................
Remote Access Password48................................................................................................................................................................
Remote Feature Access49................................................................................................................................................................
Acd Hunt Groups51................................................................................................................................................................
Hunt Group Calls Enabled/disabled51................................................................................................................................................................
Logging In And Out Of Acd Hunt Groups52................................................................................................................................................................
Ending An Acd Hunt Group Call53................................................................................................................................................................
Learning More55................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (58 pages)

Digital Keyset  
Brand: Inter-Tel | Category: Keypad | Size: 0.94 MB
Table of contents
Table Of Contents4................................................................................................................................................................
Welcome7................................................................................................................................................................
The Standard Digital Keyset8................................................................................................................................................................
The Basic Digital Keyset9................................................................................................................................................................
Feature Key Functions10................................................................................................................................................................
What You See And Hear11................................................................................................................................................................
What The Administrators Can Do For You12................................................................................................................................................................
Initializing Your Mailbox13................................................................................................................................................................
Telephone System Features14................................................................................................................................................................
Receiving Intercom Calls15................................................................................................................................................................
Outside Calls16................................................................................................................................................................
Answering Outside Calls17................................................................................................................................................................
Call Screening18................................................................................................................................................................
Displaying The Outside Party's Name19................................................................................................................................................................
Muting The Microphone20................................................................................................................................................................
Leaving Messages22................................................................................................................................................................
Receiving Messages23................................................................................................................................................................
Transferring To Another Extension24................................................................................................................................................................
Manual Call Forwarding25................................................................................................................................................................
Storing Speed-dial Numbers On Your Phone26................................................................................................................................................................
Dialling Station Speed-dial Numbers27................................................................................................................................................................
Paging32................................................................................................................................................................
Reminder Messages33................................................................................................................................................................
Remote Feature Access34................................................................................................................................................................
Change Volume Levels37................................................................................................................................................................
Standard And Alternate Key Maps38................................................................................................................................................................
Secondary Extension Appearances39................................................................................................................................................................
Agent Help40................................................................................................................................................................
Turning On Or Off Hunt Group Calls41................................................................................................................................................................
Voice Mail Features44................................................................................................................................................................
Personal Options49................................................................................................................................................................
Recording Your Voice Mail Directory Name50................................................................................................................................................................
Voice Mail Message Envelope Contents51................................................................................................................................................................
Fax Destination Number52................................................................................................................................................................
Remote Messaging53................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (54 pages)

Executive Digital keyset and axxessory talk voice mail  
Brand: Inter-Tel | Category: Telephone System | Size: 0.68 MB
Table of contents
Table Of Contents3................................................................................................................................................................
The Executive Digital Keyset6................................................................................................................................................................
Feature Key Functions7................................................................................................................................................................
Lcd Display Menu Keys8................................................................................................................................................................
What You See And Hear9................................................................................................................................................................
What The Administrators Can Do For You10................................................................................................................................................................
Initializing Your Mailbox11................................................................................................................................................................
Intercom Calls12................................................................................................................................................................
Placing Intercom Calls12................................................................................................................................................................
Receiving Intercom Calls13................................................................................................................................................................
Outside Calls14................................................................................................................................................................
Placing Outside Calls14................................................................................................................................................................
Answering Outside Calls15................................................................................................................................................................
Using Account Codes15................................................................................................................................................................
Call Screening16................................................................................................................................................................
Call Waiting16................................................................................................................................................................
Displaying Date, Time, Name, And Extension Number16................................................................................................................................................................
Displaying The Outside Party's Name17................................................................................................................................................................
Performing A "hookflash" During A Call17................................................................................................................................................................
Muting The Microphone18................................................................................................................................................................
Group Listen" Using The Speaker18................................................................................................................................................................
Enhanced Speakerphone Mode18................................................................................................................................................................
C Onference C Alls19................................................................................................................................................................
Leaving Messages20................................................................................................................................................................
Receiving Messages21................................................................................................................................................................
Transferring To Another Extension22................................................................................................................................................................
Transferring To Voice Mail22................................................................................................................................................................
Transferring To An Outside Number22................................................................................................................................................................
To Pick Up (reverse Transfer) A Call From Another Extension22................................................................................................................................................................
Manual Call Forwarding23................................................................................................................................................................
Automatic System Forwarding23................................................................................................................................................................
Storing Speed-dial Numbers On Your Phone24................................................................................................................................................................
Dialing Station Speed-dial Numbers25................................................................................................................................................................
Paging30................................................................................................................................................................
Making30................................................................................................................................................................
To Turn Paging On Or Off30................................................................................................................................................................
Reminder Messages31................................................................................................................................................................
Remote Feature Access32................................................................................................................................................................
Remote Access Password32................................................................................................................................................................
Change Volume Levels35................................................................................................................................................................
Select Ring Tone35................................................................................................................................................................
Background Music35................................................................................................................................................................
Returning To Default Operation35................................................................................................................................................................
Standard And Alternate Keymaps36................................................................................................................................................................
Automatic Call Answer36................................................................................................................................................................
Multilingual Capability36................................................................................................................................................................
Secondary Extension Appearances37................................................................................................................................................................
Agent Help38................................................................................................................................................................
To Turn On Or Off Hunt Group Calls39................................................................................................................................................................
Acd Hunt Groups39................................................................................................................................................................
Personal Options47................................................................................................................................................................
Recording Your Personal Greetings47................................................................................................................................................................
Recording Your Voice Mail Directory Name48................................................................................................................................................................
Mailbox Password48................................................................................................................................................................
Voice Mail Message Envelope Contents49................................................................................................................................................................
Remote Messaging49................................................................................................................................................................
Fax Destination50................................................................................................................................................................
Call Screening Transfer Method51................................................................................................................................................................

Share and save

Advertisement