Inter-Tel AXXESS Manuals

Manuals and User Guides for Inter-Tel AXXESS. We have 10 Inter-Tel AXXESS manuals available for free PDF download: Administrator's Manual, User Manual

Inter-Tel AXXESS Administrator's Manual

Inter-Tel AXXESS Administrator's Manual (342 pages)

Inter-Tel Telephone System Administrator's Guide  
Brand: Inter-Tel | Category: Telephone System | Size: 4.64 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Fcc Regulations12................................................................................................................................................................
Safety Regulations15................................................................................................................................................................
Important Safety Instructions15................................................................................................................................................................
Save These Instructions16................................................................................................................................................................
Introduction17................................................................................................................................................................
Telephone System18................................................................................................................................................................
Voice Processor20................................................................................................................................................................
Administrator Procedures23................................................................................................................................................................
System Administrator Features24................................................................................................................................................................
Placing The System In Night Mode25................................................................................................................................................................
Placing Nodes In Day Or Night Mode25................................................................................................................................................................
Setting System Date And Time26................................................................................................................................................................
Setting Network Date And Time27................................................................................................................................................................
Synchronizing Network Time28................................................................................................................................................................
Programming The Database Using An Administrator's Station28................................................................................................................................................................
Station Programming30................................................................................................................................................................
System Programming34................................................................................................................................................................
Programming System Speed-dial Numbers47................................................................................................................................................................
Programming And Using Dss/blf Buttons50................................................................................................................................................................
Managing System And Network Alarms53................................................................................................................................................................
System Alarms53................................................................................................................................................................
Clearing Alarms55................................................................................................................................................................
Resetting The Call Processing Card Modem58................................................................................................................................................................
Using The Network Group Diagnostics Feature58................................................................................................................................................................
Seizing A Device59................................................................................................................................................................
Freezing/unfreezing The System History60................................................................................................................................................................
Freezing/unfreezing The Network History60................................................................................................................................................................
Voice Mail Administrator Features61................................................................................................................................................................
Broadcasting Messages61................................................................................................................................................................
Maintaining Mailboxes And Group Lists62................................................................................................................................................................
Importing Fax Documents63................................................................................................................................................................
Creating Audiotex Recordings64................................................................................................................................................................
Recording Custom Voice Mail Prompts67................................................................................................................................................................
System Hardware87................................................................................................................................................................
Station Instruments90................................................................................................................................................................
Optional System Equipment124................................................................................................................................................................
System Features127................................................................................................................................................................
Access To The Features131................................................................................................................................................................
Special Button And Hookflash131................................................................................................................................................................
Speaker Buttons132................................................................................................................................................................
Message Lamp132................................................................................................................................................................
Trunk Access Codes133................................................................................................................................................................
Extension Numbers143................................................................................................................................................................
Attendant Stations144................................................................................................................................................................
Network And Local Primary Attendants144................................................................................................................................................................
Attendant Recall145................................................................................................................................................................
One-attendant Or Multiple-attendant Operation145................................................................................................................................................................
Hunt Groups146................................................................................................................................................................
Hunt Group Call Distribution146................................................................................................................................................................
Hunt Group Call Processing147................................................................................................................................................................
Hunt Group Remove/replace And Do-not-disturb149................................................................................................................................................................
Ucd Hunt Groups150................................................................................................................................................................
Announcement And Overflow Stations150................................................................................................................................................................
Voice Processor Applications As Announcement/overflow Stations152................................................................................................................................................................
Acd Hunt Groups155................................................................................................................................................................
Acd Call Distribution155................................................................................................................................................................
Acd Agent Login/logout157................................................................................................................................................................
Acd Hunt Groups Span Nodes161................................................................................................................................................................
Database Programming161................................................................................................................................................................
Operational Changes162................................................................................................................................................................
Trunk Features164................................................................................................................................................................
Caller Id, Dnis, And Ani164................................................................................................................................................................
Inter-tel Phone Displays165................................................................................................................................................................
Outgoing-access, Allowed-answer, And Ring-in Assignments167................................................................................................................................................................
Automatic Route Selection (ars)168................................................................................................................................................................
Toll Restriction171................................................................................................................................................................
Emergency Call Feature173................................................................................................................................................................
Emergency Outgoing Access Lists175................................................................................................................................................................
Ten Emergency Numbers175................................................................................................................................................................
Calling Party Number Field176................................................................................................................................................................
Ip Devices And Local Loop Support176................................................................................................................................................................
Security Codes179................................................................................................................................................................
Using Disa179................................................................................................................................................................
Inter-tel Phone Features180................................................................................................................................................................
Volume Controls180................................................................................................................................................................
Selectable Ring Tone181................................................................................................................................................................
Extension Number, Username, Time And Date Display182................................................................................................................................................................
Dkts Alternate Transient Display Timer" Station Flag And Timer182................................................................................................................................................................
Transient Call Indication On Call Answer" Station Flag182................................................................................................................................................................
User-programmable Feature Buttons183................................................................................................................................................................
Standard/alternate Keymap Switching185................................................................................................................................................................
Automatic Call Access186................................................................................................................................................................
Music-on-hold And Background Music187................................................................................................................................................................
Multilingual Capability188................................................................................................................................................................
Stations188................................................................................................................................................................
Language Selection188................................................................................................................................................................
Secondary Language Selection189................................................................................................................................................................
Trunks189................................................................................................................................................................
Do-not-disturb And Reminder Messages190................................................................................................................................................................
Multi-language Feature On Network Operation191................................................................................................................................................................
Directories191................................................................................................................................................................
Intercom Calls192................................................................................................................................................................
Programming For Private Intercom Calls192................................................................................................................................................................
Ring Intercom Always192................................................................................................................................................................
Handsfree Enable/disable192................................................................................................................................................................
Station-to-station Calling193................................................................................................................................................................
Receiving Intercom Calls193................................................................................................................................................................
Placing Intercom Calls194................................................................................................................................................................
Intercom Camp On And Queue Callback196................................................................................................................................................................
Camp On196................................................................................................................................................................
Busy Station Queue Callback197................................................................................................................................................................
Inter-station Messages198................................................................................................................................................................
Leaving Messages199................................................................................................................................................................
Silent Messages199................................................................................................................................................................
Canceling A Message Waiting Indication That You Left200................................................................................................................................................................
Responding To Messages200................................................................................................................................................................
Viewing Waiting Messages200................................................................................................................................................................
Answering Messages200................................................................................................................................................................
Canceling A Waiting Message201................................................................................................................................................................
Alternate Message Source202................................................................................................................................................................
Off-hook Voice Announce (ohva)203................................................................................................................................................................
Outside Calls205................................................................................................................................................................
Placing Outside Calls205................................................................................................................................................................
Receiving Outside Calls208................................................................................................................................................................
Inter-tel Phones208................................................................................................................................................................
Single-line Set208................................................................................................................................................................
On-hook Monitoring209................................................................................................................................................................
Group Listen Feature209................................................................................................................................................................
Trunk Camp On And Busy Trunk Callback (queue)210................................................................................................................................................................
Busy Trunk Callback (queue)210................................................................................................................................................................
Account Codes211................................................................................................................................................................
Database-programmed Account Codes211................................................................................................................................................................
Optional Account Codes212................................................................................................................................................................
Enabling The Account Codes For All Calls Following Feature213................................................................................................................................................................
Placing Calls On Hold214................................................................................................................................................................
Individual Hold214................................................................................................................................................................
System Hold215................................................................................................................................................................
Consultation Hold215................................................................................................................................................................
Hold Recall215................................................................................................................................................................
Microphone Mute216................................................................................................................................................................
Call Waiting217................................................................................................................................................................
Call Transfer219................................................................................................................................................................
Feature Codes219................................................................................................................................................................
Transfer To Park Locations219................................................................................................................................................................
Transferring Conference Calls219................................................................................................................................................................
Transfer To A System Forward219................................................................................................................................................................
Transfers And Outside Calls219................................................................................................................................................................
Transfer-to-connect Station Flag219................................................................................................................................................................
Transfer To Ring220................................................................................................................................................................
Transfer To Hold221................................................................................................................................................................
Transfer Recalls221................................................................................................................................................................
Call Screening222................................................................................................................................................................
Reverse Transfer224................................................................................................................................................................
Conference Calls225................................................................................................................................................................
Placing A Conference Call226................................................................................................................................................................
Add Parties To A Conference227................................................................................................................................................................
Exiting A Conference227................................................................................................................................................................
Exiting And Re-entering The Conference228................................................................................................................................................................
Ending The Conference And Placing All Parties On Hold228................................................................................................................................................................
Placing The Entire Conference On Hold229................................................................................................................................................................
Record-a-call230................................................................................................................................................................
Agent Help232................................................................................................................................................................
System Forwarding235................................................................................................................................................................
Individual Station Forwarding Points237................................................................................................................................................................
Hunt Group Forwarding Points237................................................................................................................................................................
Handsfree Announce System Forward Option237................................................................................................................................................................
Manual Call Forwarding And System Forwarding238................................................................................................................................................................
System Forward Enable/disable239................................................................................................................................................................
Unanswered System Forward Calls240................................................................................................................................................................
Call Forwarding241................................................................................................................................................................
Fwd Button242................................................................................................................................................................
Forward To An Outside Number243................................................................................................................................................................
Forward To The Message Center243................................................................................................................................................................
Forward To An Attendant243................................................................................................................................................................
Forward To Voice Mail243................................................................................................................................................................
How To Forward Calls To An Extension Or Outside Number244................................................................................................................................................................
Speed Dialing246................................................................................................................................................................
System Speed Dialing246................................................................................................................................................................
Viewing System Speed-dial Numbers247................................................................................................................................................................
Dialing System Speed-dial Numbers247................................................................................................................................................................
Station Speed Dialing248................................................................................................................................................................
Programming Station Speed-dial Numbers And Names248................................................................................................................................................................
Viewing Station Speed-dial Numbers252................................................................................................................................................................
Dialing Station Speed-dial Numbers253................................................................................................................................................................
Intercom, Speed-dial, And Feature Code Directory254................................................................................................................................................................
House Phone257................................................................................................................................................................
Redialing259................................................................................................................................................................
Using The Last Number Saved Feature260................................................................................................................................................................
Using The Last Number Dialed Feature260................................................................................................................................................................
Redirect Call261................................................................................................................................................................
Paging262................................................................................................................................................................
Remove From Paging263................................................................................................................................................................
Do-not-disturb263................................................................................................................................................................
Do-not-disturb Override267................................................................................................................................................................
Remote Feature Programming268................................................................................................................................................................
Station Password268................................................................................................................................................................
Remote Do-not-disturb Programming269................................................................................................................................................................
Remote Forward Programming271................................................................................................................................................................
Default Station272................................................................................................................................................................
Hookflash273................................................................................................................................................................
Reminder Messages274................................................................................................................................................................
Record Keeping And Maintenance Features276................................................................................................................................................................
Call Cost Accounting276................................................................................................................................................................
System Error/message Printing281................................................................................................................................................................
Voice Processing Features285................................................................................................................................................................
Automated Attendant288................................................................................................................................................................
Automated Attendant Applications289................................................................................................................................................................
Automated Attendant Recall Destination290................................................................................................................................................................
Automated Attendant Custom Audiotex Recordings290................................................................................................................................................................
Extension Id291................................................................................................................................................................
Call Routing Announcement292................................................................................................................................................................
Call Routing Custom Audiotex Recordings293................................................................................................................................................................
Digit Translation293................................................................................................................................................................
Digit Translation Nodes293................................................................................................................................................................
Fax-on-demand295................................................................................................................................................................
Locating A Name298................................................................................................................................................................
Entering A Name298................................................................................................................................................................
Changing The First/last Name Search298................................................................................................................................................................
Listening To The Next/previous Name299................................................................................................................................................................
Accepting A Name299................................................................................................................................................................
Requesting Additional Information299................................................................................................................................................................
Using The Directories299................................................................................................................................................................
Scheduled Time-based Application Routing (star)301................................................................................................................................................................
Smdr Information Storage And Retrieval302................................................................................................................................................................
Voice Mail303................................................................................................................................................................
Voice Mail And Message Notification/retrieval Applications303................................................................................................................................................................
Mailboxes305................................................................................................................................................................
Group Lists306................................................................................................................................................................
Message Notification To Stations307................................................................................................................................................................
Cascading Remote Message Notification307................................................................................................................................................................
Primary And Alternate Notification307................................................................................................................................................................
All Messages, Priority Only, And Each New Message Flags308................................................................................................................................................................
Retry Call Attempts308................................................................................................................................................................
Notification Numbers309................................................................................................................................................................
Using Voice Mail310................................................................................................................................................................
Access To A Mailbox310................................................................................................................................................................
Initializing A Subscriber Mailbox Or Extension Id311................................................................................................................................................................
Listening To Messages312................................................................................................................................................................
Recovering Deleted Messages314................................................................................................................................................................
Sending A Message315................................................................................................................................................................
Canceling Unheard Messages316................................................................................................................................................................
Personal Options317................................................................................................................................................................
Outside Caller Use Of Voice Mail321................................................................................................................................................................
Unified Messaging322................................................................................................................................................................
Level 1323................................................................................................................................................................
Levels 2 And 3325................................................................................................................................................................
Automatic Fax Detection326................................................................................................................................................................
Unified Messaging Required For Fax E-mail326................................................................................................................................................................
Fax Card Required326................................................................................................................................................................
Fax E-mail Message Format326................................................................................................................................................................
Index327................................................................................................................................................................
Default Feature Codes339................................................................................................................................................................
Voice Mail Flowchart341................................................................................................................................................................

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Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (118 pages)

Desktop SoftPhone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.37 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents5................................................................................................................................................................
Limited Warranty8................................................................................................................................................................
Software License Agreement10................................................................................................................................................................
Getting Started15................................................................................................................................................................
System Requirements15................................................................................................................................................................
Hardware15................................................................................................................................................................
Software16................................................................................................................................................................
Software Installation17................................................................................................................................................................
Installing The Desktop Softphone17................................................................................................................................................................
Starting The Desktop Softphone20................................................................................................................................................................
About Desktop Softphone21................................................................................................................................................................
The Desktop Softphone22................................................................................................................................................................
Feature Key Functions23................................................................................................................................................................
Lcd Display Menu Keys24................................................................................................................................................................
Shortcut Keys25................................................................................................................................................................
About Voice Mail26................................................................................................................................................................
What You See And Hear27................................................................................................................................................................
What The Administrators Can Do For You28................................................................................................................................................................
Using Desktop Softphone29................................................................................................................................................................
Customizing Phone Settings31................................................................................................................................................................
Always On Top31................................................................................................................................................................
Three Dimension (3d) Buttons32................................................................................................................................................................
Numeric Keypad32................................................................................................................................................................
Restore Program When Call Rings33................................................................................................................................................................
Call List34................................................................................................................................................................
Number Of Customized Keys35................................................................................................................................................................
Override Trunk Name36................................................................................................................................................................
Tcp/ip Settings36................................................................................................................................................................
Caller Id37................................................................................................................................................................
View Call Log38................................................................................................................................................................
Key Font39................................................................................................................................................................
Background Color40................................................................................................................................................................
Currency Character41................................................................................................................................................................
Resync Programmable Keys42................................................................................................................................................................
Customizing Feature Keys43................................................................................................................................................................
Program43................................................................................................................................................................
Set Text45................................................................................................................................................................
Set Color45................................................................................................................................................................
Review46................................................................................................................................................................
Reverse Text Color46................................................................................................................................................................
Cancel46................................................................................................................................................................
Handling Calls47................................................................................................................................................................
Initializing Your Mailbox47................................................................................................................................................................
Making And Receiving Calls48................................................................................................................................................................
Intercom Calls48................................................................................................................................................................
Receiving Intercom Calls49................................................................................................................................................................
Outside Calls50................................................................................................................................................................
Emergency Calls51................................................................................................................................................................
Call Waiting51................................................................................................................................................................
Placing Calls On Hold52................................................................................................................................................................
Placing Conference Calls53................................................................................................................................................................
Transferring Calls54................................................................................................................................................................
To Another Extension54................................................................................................................................................................
To Voice Mail54................................................................................................................................................................
To An Outside Number55................................................................................................................................................................
To Pick Up (reverse Transfer) A Call55................................................................................................................................................................
Forwarding Calls56................................................................................................................................................................
Manual Call Forwarding56................................................................................................................................................................
Automatic System Forwarding57................................................................................................................................................................
Redirect Calls57................................................................................................................................................................
Redialing A Number58................................................................................................................................................................
Displaying Information On Your Phone59................................................................................................................................................................
Date, Time, Name, And Extension Number59................................................................................................................................................................
Outside Party's Name/number59................................................................................................................................................................
Using The Message Key60................................................................................................................................................................
Leaving Messages60................................................................................................................................................................
Retrieving Messages61................................................................................................................................................................
Accessing Your Mailbox62................................................................................................................................................................
Using Voice Mail Messages63................................................................................................................................................................
Listening To Messages63................................................................................................................................................................
Undeleting Messages65................................................................................................................................................................
Sending Messages66................................................................................................................................................................
Canceling Unheard Messages67................................................................................................................................................................
Using Do-not-disturb Mode68................................................................................................................................................................
Reminder Messages70................................................................................................................................................................
Setting Preferences72................................................................................................................................................................
Phone Configuration72................................................................................................................................................................
Selecting A Ring Tone73................................................................................................................................................................
Changing The Language74................................................................................................................................................................
Voice Mail Options75................................................................................................................................................................
Recording Your Voice Mail Directory Name76................................................................................................................................................................
Changing Your Mailbox Password77................................................................................................................................................................
Changing The Call Screening Transfer Method78................................................................................................................................................................
Programming A Fax Destination79................................................................................................................................................................
Changing The Message Search Order79................................................................................................................................................................
Programming Remote Messaging80................................................................................................................................................................
Speed Dialing82................................................................................................................................................................
Station Speed Dial82................................................................................................................................................................
System Speed Dial83................................................................................................................................................................
Using Record-a-call84................................................................................................................................................................
Paging85................................................................................................................................................................
Making Pages85................................................................................................................................................................
Enabling Paging85................................................................................................................................................................
Performing A "hookflash" During A Call86................................................................................................................................................................
Programming Your Feature Keys87................................................................................................................................................................
Programming Secondary Extension Keys88................................................................................................................................................................
Using Account Codes89................................................................................................................................................................
Screening Calls90................................................................................................................................................................
Using The Directories90................................................................................................................................................................
Phone Directory90................................................................................................................................................................
Voice Mail Directory91................................................................................................................................................................
Programming Remote Feature Access92................................................................................................................................................................
Remote Access Password92................................................................................................................................................................
Remote Feature Access92................................................................................................................................................................
Requesting Agent Help94................................................................................................................................................................
Working In Hunt Groups95................................................................................................................................................................
Hunt Group Calls Enabled/disabled95................................................................................................................................................................
Acd Hunt Groups95................................................................................................................................................................
Ending An Acd Hunt Group Call97................................................................................................................................................................
Troubleshooting99................................................................................................................................................................
Dti Connection Issues99................................................................................................................................................................
Cp Server Connection Issues102................................................................................................................................................................
Frequently Asked Questions (faq)106................................................................................................................................................................
Index109................................................................................................................................................................
Default Feature Codes113................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Brand: Inter-Tel | Category: Telephone | Size: 1.83 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Your Phone13................................................................................................................................................................
Standard Display Phone13................................................................................................................................................................
Basic Digital Phone14................................................................................................................................................................
Feature Key Functions15................................................................................................................................................................
Display16................................................................................................................................................................
About Voice Mail17................................................................................................................................................................
What You See And Hear18................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Making And Receiving Calls21................................................................................................................................................................
Intercom Calls21................................................................................................................................................................
Receiving Intercom Calls22................................................................................................................................................................
Outside Calls24................................................................................................................................................................
Receiving Outside Calls25................................................................................................................................................................
Emergency Calls25................................................................................................................................................................
Call Waiting25................................................................................................................................................................
Placing Calls On Hold26................................................................................................................................................................
Placing Conference Calls27................................................................................................................................................................
Transferring Calls28................................................................................................................................................................
To Another Extension28................................................................................................................................................................
To Voice Mail28................................................................................................................................................................
To An Outside Number28................................................................................................................................................................
To Pick Up (reverse Transfer) A Call28................................................................................................................................................................
Forwarding Calls29................................................................................................................................................................
Manual Call Forwarding29................................................................................................................................................................
Redirect Call30................................................................................................................................................................
Automatic System Forwarding30................................................................................................................................................................
Redialing A Number31................................................................................................................................................................
Displaying Information On Your Phone32................................................................................................................................................................
Date, Time, Name, And Extension Number32................................................................................................................................................................
Outside Party's Name/number32................................................................................................................................................................
Using A Headset33................................................................................................................................................................
Using The Speaker And Microphone34................................................................................................................................................................
Mute Key34................................................................................................................................................................
Group Listen Using The Speaker34................................................................................................................................................................
Using The Message Key35................................................................................................................................................................
Enhanced Speakerphone Mode35................................................................................................................................................................
Leaving Messages36................................................................................................................................................................
Retrieving Messages36................................................................................................................................................................
Accessing Your Mailbox37................................................................................................................................................................
Using Voice Mail Messages38................................................................................................................................................................
Listening To Messages38................................................................................................................................................................
Undeleting Messages40................................................................................................................................................................
Sending Messages41................................................................................................................................................................
Canceling Unheard Messages42................................................................................................................................................................
Using Do-not-disturb Mode43................................................................................................................................................................
Using Reminder Messages45................................................................................................................................................................
Moving On47................................................................................................................................................................
Setting Preferences48................................................................................................................................................................
Phone Configuration48................................................................................................................................................................
Changing Volume Levels48................................................................................................................................................................
Selecting A Ring Tone48................................................................................................................................................................
Enabling Background Music49................................................................................................................................................................
Changing Keymaps49................................................................................................................................................................
Enabling Automatic Call Answer49................................................................................................................................................................
Changing The Language50................................................................................................................................................................
Returning To Default Operation50................................................................................................................................................................
Voice Mail Options51................................................................................................................................................................
Recording Your Personal Greetings51................................................................................................................................................................
Recording Your Voice Mail Directory Name52................................................................................................................................................................
Changing Your Mailbox Password53................................................................................................................................................................
Changing The Voice Mail Message Envelope53................................................................................................................................................................
Changing The Call Screening Transfer Method54................................................................................................................................................................
Programming A Fax Destination55................................................................................................................................................................
Changing The Message Search Order55................................................................................................................................................................
Programming Remote Messaging56................................................................................................................................................................
Speed Dialing58................................................................................................................................................................
Station Speed Dial58................................................................................................................................................................
System Speed Dial59................................................................................................................................................................
Using Record-a-call60................................................................................................................................................................
Paging61................................................................................................................................................................
Making Pages61................................................................................................................................................................
Enabling Paging61................................................................................................................................................................
Performing A "hookflash" During A Call62................................................................................................................................................................
Programming Your Feature Keys62................................................................................................................................................................
Programming Direct Station Select Keys63................................................................................................................................................................
Programming Secondary Extension Keys64................................................................................................................................................................
Using Account Codes65................................................................................................................................................................
Screening Calls66................................................................................................................................................................
Using The Directories66................................................................................................................................................................
Phone Directory66................................................................................................................................................................
Voice Mail Directory68................................................................................................................................................................
Programming Remote Feature Access70................................................................................................................................................................
Remote Access Password70................................................................................................................................................................
Remote Feature Access71................................................................................................................................................................
Requesting Agent Help72................................................................................................................................................................
Working In Hunt Groups73................................................................................................................................................................
Hunt Group Calls Enabled/disabled73................................................................................................................................................................
Acd Hunt Groups73................................................................................................................................................................
Ending An Acd Hunt Group Call75................................................................................................................................................................
Learning More77................................................................................................................................................................
What The Administrators Can Do For You78................................................................................................................................................................
Frequently Asked Questions (faq)79................................................................................................................................................................
Default Feature Codes81................................................................................................................................................................
Index85................................................................................................................................................................

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Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Executive Display phone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.12 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Your Phone13................................................................................................................................................................
Feature Key Functions14................................................................................................................................................................
Lcd Menu Keys15................................................................................................................................................................
About Voice Mail16................................................................................................................................................................
What You See And Hear17................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Making And Receiving Calls21................................................................................................................................................................
Intercom Calls21................................................................................................................................................................
Outside Calls24................................................................................................................................................................
Receiving Outside Calls25................................................................................................................................................................
Emergency Calls25................................................................................................................................................................
Call Waiting25................................................................................................................................................................
Placing Calls On Hold26................................................................................................................................................................
Placing Conference Calls27................................................................................................................................................................
Transferring Calls28................................................................................................................................................................
To Another Extension28................................................................................................................................................................
To Voice Mail28................................................................................................................................................................
To An Outside Number29................................................................................................................................................................
To Pick Up (reverse Transfer) A Call29................................................................................................................................................................
Forwarding Calls30................................................................................................................................................................
Manual Call Forwarding30................................................................................................................................................................
Automatic System Forwarding31................................................................................................................................................................
Redirect Calls31................................................................................................................................................................
Redialing A Number32................................................................................................................................................................
Displaying Information On Your Phone33................................................................................................................................................................
Date, Time, Name, And Extension Number33................................................................................................................................................................
Outside Party's Name/number33................................................................................................................................................................
Using A Headset34................................................................................................................................................................
Using The Speaker And Microphone35................................................................................................................................................................
Mute Key35................................................................................................................................................................
Group Listen Using The Speaker35................................................................................................................................................................
Enhanced Speakerphone Mode36................................................................................................................................................................
Using The Message Key37................................................................................................................................................................
Leaving Messages37................................................................................................................................................................
Retrieving Messages37................................................................................................................................................................
Accessing Your Mailbox38................................................................................................................................................................
Using Voice Mail Messages39................................................................................................................................................................
Listening To Messages39................................................................................................................................................................
Undeleting Messages41................................................................................................................................................................
Sending Messages42................................................................................................................................................................
Canceling Unheard Messages43................................................................................................................................................................
Using Do-not-disturb Mode44................................................................................................................................................................
Using Reminder Messages46................................................................................................................................................................
Moving On49................................................................................................................................................................
Setting Preferences50................................................................................................................................................................
Phone Configuration50................................................................................................................................................................
Selecting A Ring Tone51................................................................................................................................................................
Enabling Background Music51................................................................................................................................................................
Changing Keymaps51................................................................................................................................................................
Enabling Automatic Call Answer52................................................................................................................................................................
Changing The Language52................................................................................................................................................................
Voice Mail Options53................................................................................................................................................................
Recording Your Voice Mail Directory Name54................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Voice Mail Message Envelope55................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order57................................................................................................................................................................
Programming Remote Messaging58................................................................................................................................................................
Speed Dialing60................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Using Record-a-call62................................................................................................................................................................
Paging63................................................................................................................................................................
Performing A "hookflash" During A Call63................................................................................................................................................................
Making Pages63................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Programming Your Feature Keys64................................................................................................................................................................
Programming Direct Station Select Keys65................................................................................................................................................................
Programming Secondary Extension Keys66................................................................................................................................................................
Using Account Codes67................................................................................................................................................................
Screening Calls68................................................................................................................................................................
Using The Directories68................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Programming Remote Feature Access71................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Requesting Agent Help73................................................................................................................................................................
Working In Hunt Groups74................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Learning More77................................................................................................................................................................
What The Administrators Can Do For You78................................................................................................................................................................
Frequently Asked Questions (faq)79................................................................................................................................................................
Default Feature Codes81................................................................................................................................................................
Index85................................................................................................................................................................
Axxess Executive Display Phone User Guide88................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Executive Display Phone  
Brand: Inter-Tel | Category: Telephone | Size: 1.33 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Your Phone13................................................................................................................................................................
Feature Button Functions14................................................................................................................................................................
Lcd Menu Buttons15................................................................................................................................................................
About Voice Mail16................................................................................................................................................................
What You See And Hear17................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Setting Up Voice Mail20................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Recording Your Personal Greetings21................................................................................................................................................................
Recording Your Voice Mail Directory Name22................................................................................................................................................................
Making And Receiving Calls23................................................................................................................................................................
Intercom Calls23................................................................................................................................................................
Receiving Intercom Calls24................................................................................................................................................................
Outside Calls26................................................................................................................................................................
Receiving Outside Calls27................................................................................................................................................................
Emergency Calls27................................................................................................................................................................
Call Waiting27................................................................................................................................................................
Placing Calls On Hold28................................................................................................................................................................
Placing Conference Calls29................................................................................................................................................................
Transferring Calls30................................................................................................................................................................
To Another Extension30................................................................................................................................................................
To Voice Mail30................................................................................................................................................................
To An Outside Number31................................................................................................................................................................
To Pick Up (reverse Transfer) A Call31................................................................................................................................................................
Forwarding Calls32................................................................................................................................................................
Manual Call Forwarding32................................................................................................................................................................
Automatic System Forwarding33................................................................................................................................................................
Redirect Calls33................................................................................................................................................................
Redialing A Number34................................................................................................................................................................
Displaying Information On Your Phone35................................................................................................................................................................
Date, Time, Name, And Extension Number35................................................................................................................................................................
Outside Party's Name/number35................................................................................................................................................................
Using A Headset36................................................................................................................................................................
Using The Speaker And Microphone37................................................................................................................................................................
Mute Button37................................................................................................................................................................
Group Listen Using The Speaker37................................................................................................................................................................
Enhanced Speakerphone Mode38................................................................................................................................................................
Using The Message Button39................................................................................................................................................................
Leaving Messages39................................................................................................................................................................
Retrieving Messages39................................................................................................................................................................
Accessing Your Mailbox40................................................................................................................................................................
Using Voice Mail Messages41................................................................................................................................................................
Listening To Messages41................................................................................................................................................................
Undeleting Messages43................................................................................................................................................................
Sending Messages44................................................................................................................................................................
Canceling Unheard Messages45................................................................................................................................................................
Using Do-not-disturb Mode46................................................................................................................................................................
Using Reminder Messages48................................................................................................................................................................
Moving On51................................................................................................................................................................
Setting Preferences52................................................................................................................................................................
Phone Configuration52................................................................................................................................................................
Changing Volume Levels52................................................................................................................................................................
Selecting A Ring Tone53................................................................................................................................................................
Changing The Language54................................................................................................................................................................
Returning To Default Operation55................................................................................................................................................................
Voice Mail Options55................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order58................................................................................................................................................................
Speed Dialing60................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Using Record-a-call62................................................................................................................................................................
Paging63................................................................................................................................................................
Performing A "hookflash" During A Call63................................................................................................................................................................
Making Pages63................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Programming Your Feature Buttons64................................................................................................................................................................
Programming Direct Station Selection Buttons65................................................................................................................................................................
Programming Secondary Extension Buttons66................................................................................................................................................................
Using Account Codes67................................................................................................................................................................
Screening Calls68................................................................................................................................................................
Using The Directories68................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Programming Remote Feature Access71................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Requesting Agent Help73................................................................................................................................................................
Working In Hunt Groups74................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Ending An Acd Hunt Group Call76................................................................................................................................................................
Learning More77................................................................................................................................................................
What The Administrators Can Do For You78................................................................................................................................................................
Frequently Asked Questions (faqs)79................................................................................................................................................................
Default Feature Codes81................................................................................................................................................................
Index85................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (90 pages)

Professional Display Phone  
Brand: Inter-Tel | Category: Telephone | Size: 1.29 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Your Phone13................................................................................................................................................................
Feature Button Functions14................................................................................................................................................................
Lcd Menu Buttons15................................................................................................................................................................
About Voice Mail16................................................................................................................................................................
Message Indicator16................................................................................................................................................................
What You See And Hear17................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Setting Up Voice Mail20................................................................................................................................................................
Initializing Your Mailbox20................................................................................................................................................................
Recording Your Personal Greetings21................................................................................................................................................................
Recording Your Voice Mail Directory Name22................................................................................................................................................................
Making And Receiving Calls23................................................................................................................................................................
Intercom Calls23................................................................................................................................................................
Receiving Intercom Calls24................................................................................................................................................................
Outside Calls26................................................................................................................................................................
Receiving Outside Calls27................................................................................................................................................................
Emergency Calls27................................................................................................................................................................
Call Waiting27................................................................................................................................................................
Placing Calls On Hold28................................................................................................................................................................
Placing Conference Calls29................................................................................................................................................................
Transferring Calls30................................................................................................................................................................
To Another Extension30................................................................................................................................................................
To Voice Mail30................................................................................................................................................................
To An Outside Number31................................................................................................................................................................
To Pick Up (reverse Transfer) A Call31................................................................................................................................................................
Forwarding Calls32................................................................................................................................................................
Manual Call Forwarding32................................................................................................................................................................
Automatic System Forwarding33................................................................................................................................................................
Redirect Calls33................................................................................................................................................................
Redialing A Number34................................................................................................................................................................
Displaying Information On Your Phone35................................................................................................................................................................
Date, Time, Name, And Extension Number35................................................................................................................................................................
Outside Party's Name/number35................................................................................................................................................................
Using A Headset36................................................................................................................................................................
Using The Speaker And Microphone37................................................................................................................................................................
Mute Button37................................................................................................................................................................
Group Listen Using The Speaker37................................................................................................................................................................
Enhanced Speakerphone Mode38................................................................................................................................................................
Using The Message Button39................................................................................................................................................................
Leaving Messages39................................................................................................................................................................
Retrieving Messages39................................................................................................................................................................
Accessing Your Mailbox40................................................................................................................................................................
Using Voice Mail Messages41................................................................................................................................................................
Listening To Messages41................................................................................................................................................................
Undeleting Messages43................................................................................................................................................................
Sending Messages44................................................................................................................................................................
Canceling Unheard Messages45................................................................................................................................................................
Using Do-not-disturb Mode46................................................................................................................................................................
Using Reminder Messages48................................................................................................................................................................
Moving On51................................................................................................................................................................
Setting Preferences52................................................................................................................................................................
Phone Configuration52................................................................................................................................................................
Changing Volume Levels52................................................................................................................................................................
Selecting A Ring Tone53................................................................................................................................................................
Enabling Background Music53................................................................................................................................................................
Changing Keymaps53................................................................................................................................................................
Enabling Automatic Call Answer54................................................................................................................................................................
Changing The Language54................................................................................................................................................................
Returning To Default Operation55................................................................................................................................................................
Voice Mail Options55................................................................................................................................................................
Changing Your Mailbox Password55................................................................................................................................................................
Changing The Voice Mail Message Envelope56................................................................................................................................................................
Changing The Call Screening Transfer Method56................................................................................................................................................................
Programming A Fax Destination57................................................................................................................................................................
Changing The Message Search Order58................................................................................................................................................................
Programming Remote Messaging58................................................................................................................................................................
Speed Dialing60................................................................................................................................................................
Station Speed Dial60................................................................................................................................................................
System Speed Dial61................................................................................................................................................................
Using Record-a-call62................................................................................................................................................................
Paging63................................................................................................................................................................
Performing A "hookflash" During A Call63................................................................................................................................................................
Making Pages63................................................................................................................................................................
Enabling Paging63................................................................................................................................................................
Programming Your Feature Buttons64................................................................................................................................................................
Programming Direct Station Selection Buttons65................................................................................................................................................................
Programming Secondary Extension Buttons66................................................................................................................................................................
Using Account Codes67................................................................................................................................................................
Screening Calls68................................................................................................................................................................
Using The Directories68................................................................................................................................................................
Phone Directory68................................................................................................................................................................
Voice Mail Directory70................................................................................................................................................................
Programming Remote Feature Access71................................................................................................................................................................
Remote Access Password71................................................................................................................................................................
Remote Feature Access72................................................................................................................................................................
Requesting Agent Help73................................................................................................................................................................
Working In Hunt Groups74................................................................................................................................................................
Hunt Group Calls Enabled/disabled74................................................................................................................................................................
Acd Hunt Groups74................................................................................................................................................................
Ending An Acd Hunt Group Call76................................................................................................................................................................
Learning More77................................................................................................................................................................
What The Administrators Can Do For You78................................................................................................................................................................
Frequently Asked Questions (faqs)79................................................................................................................................................................
Default Feature Codes81................................................................................................................................................................
Index85................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (78 pages)

Brand: Inter-Tel | Category: Telephone | Size: 2.23 MB
Table of contents
User Guide1................................................................................................................................................................
C Onference C Alls5................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome11................................................................................................................................................................
About Your Phone11................................................................................................................................................................
Feature Keys12................................................................................................................................................................
About Voice Mail13................................................................................................................................................................
What You See And Hear13................................................................................................................................................................
About This Guide14................................................................................................................................................................
Getting Started15................................................................................................................................................................
Initializing Your Mailbox16................................................................................................................................................................
Making And Receiving Calls17................................................................................................................................................................
Intercom Calls17................................................................................................................................................................
Receiving Intercom Calls18................................................................................................................................................................
Outside Calls19................................................................................................................................................................
Receiving Outside Calls20................................................................................................................................................................
Emergency Calls20................................................................................................................................................................
Placing Calls On Hold21................................................................................................................................................................
Call Waiting21................................................................................................................................................................
Placing Conference Calls22................................................................................................................................................................
Transferring Calls23................................................................................................................................................................
To Another Extension23................................................................................................................................................................
To Voice Mail23................................................................................................................................................................
To An Outside Number23................................................................................................................................................................
Forwarding Calls24................................................................................................................................................................
To Pick Up (reverse Transfer) A Call24................................................................................................................................................................
Manual Call Forwarding24................................................................................................................................................................
Redialing A Number25................................................................................................................................................................
Redirect Calls25................................................................................................................................................................
Automatic System Forwarding25................................................................................................................................................................
Displaying Information On Your Phone26................................................................................................................................................................
Date, Time, Name, And Extension Number26................................................................................................................................................................
Outside Party's Name26................................................................................................................................................................
Using A Headset27................................................................................................................................................................
Using The Speaker And Microphone28................................................................................................................................................................
Mute Key28................................................................................................................................................................
Group Listen Using The Speaker28................................................................................................................................................................
Using The Message Key29................................................................................................................................................................
Leaving Messages29................................................................................................................................................................
Retrieving Messages30................................................................................................................................................................
Entering Your Mailbox31................................................................................................................................................................
Using Voice Mail Messages32................................................................................................................................................................
Listening To Messages32................................................................................................................................................................
Undeleting Messages34................................................................................................................................................................
Sending Messages35................................................................................................................................................................
Canceling Unheard Messages36................................................................................................................................................................
Using Do-not-disturb Mode37................................................................................................................................................................
Using Reminder Messages39................................................................................................................................................................
Moving On41................................................................................................................................................................
Setting Preferences42................................................................................................................................................................
Phone Configuration42................................................................................................................................................................
Changing Volume Levels42................................................................................................................................................................
Selecting A Ring Tone42................................................................................................................................................................
Enabling Background Music43................................................................................................................................................................
Changing Keymaps43................................................................................................................................................................
Enabling Automatic Call Answer43................................................................................................................................................................
Changing The Language44................................................................................................................................................................
Returning To Default Operation44................................................................................................................................................................
Voice Mail Options45................................................................................................................................................................
Recording Your Personal Greetings45................................................................................................................................................................
Recording Your Voice Mail Directory Name46................................................................................................................................................................
Changing Your Mailbox Password47................................................................................................................................................................
Changing The Voice Mail Message Envelope47................................................................................................................................................................
Changing The Call Screening Transfer Method48................................................................................................................................................................
Programming A Fax Destination49................................................................................................................................................................
Changing The Message Search Order49................................................................................................................................................................
Programming Remote Messaging50................................................................................................................................................................
Speed Dialing52................................................................................................................................................................
Station Speed Dial52................................................................................................................................................................
System Speed Dial53................................................................................................................................................................
Using Record-a-call54................................................................................................................................................................
Paging54................................................................................................................................................................
Making Pages54................................................................................................................................................................
Performing A "hookflash" During A Call55................................................................................................................................................................
Programming Your Feature Keys55................................................................................................................................................................
Enabling Paging55................................................................................................................................................................
Programming Secondary Extension Keys56................................................................................................................................................................
Using Account Codes57................................................................................................................................................................
Screening Calls58................................................................................................................................................................
Using The Directories58................................................................................................................................................................
Phone Directory58................................................................................................................................................................
Voice Mail Directory60................................................................................................................................................................
Programming Remote Feature Access61................................................................................................................................................................
Remote Access Password61................................................................................................................................................................
Remote Feature Access62................................................................................................................................................................
Requesting Agent Help63................................................................................................................................................................
Working In Hunt Groups64................................................................................................................................................................
Hunt Group Calls Enabled/disabled64................................................................................................................................................................
Acd Hunt Groups64................................................................................................................................................................
Ending An Acd Hunt Group Call66................................................................................................................................................................
Learning More67................................................................................................................................................................
What The Administrators Can Do For You67................................................................................................................................................................
Frequently Asked Questions (faq)68................................................................................................................................................................
Default Feature Codes70................................................................................................................................................................
Index73................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (66 pages)

Single-Line Phone  
Brand: Inter-Tel | Category: Telephone System | Size: 1.09 MB
Table of contents
User Guide1................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Voice Mail13................................................................................................................................................................
What You Hear13................................................................................................................................................................
Getting Started15................................................................................................................................................................
Introduction16................................................................................................................................................................
Initializing Your Mailbox16................................................................................................................................................................
Making And Receiving Calls17................................................................................................................................................................
Intercom Calls17................................................................................................................................................................
Receiving Intercom Calls18................................................................................................................................................................
Outside Calls18................................................................................................................................................................
Emergency Calls19................................................................................................................................................................
Call Waiting19................................................................................................................................................................
Placing Calls On Hold20................................................................................................................................................................
Placing Conference Calls20................................................................................................................................................................
Transferring Calls21................................................................................................................................................................
To Another Extension21................................................................................................................................................................
To An Outside Number21................................................................................................................................................................
To Pick Up (reverse Transfer) A Call21................................................................................................................................................................
Forwarding Calls22................................................................................................................................................................
Manual Call Forwarding22................................................................................................................................................................
Automatic System Forwarding22................................................................................................................................................................
Redialing A Number23................................................................................................................................................................
Redialling A Number23................................................................................................................................................................
Using The Message Feature24................................................................................................................................................................
Leaving Messages24................................................................................................................................................................
Retrieving Messages24................................................................................................................................................................
Accessing Your Mailbox25................................................................................................................................................................
Using Voice Mail Messages26................................................................................................................................................................
Listening To Messages26................................................................................................................................................................
Undeleting Messages28................................................................................................................................................................
Sending Messages29................................................................................................................................................................
Canceling Unheard Messages30................................................................................................................................................................
Using Do-not-disturb Mode31................................................................................................................................................................
Moving On33................................................................................................................................................................
Setting Preferences34................................................................................................................................................................
Phone Configuration34................................................................................................................................................................
Changing The Language34................................................................................................................................................................
Returning To Default Operation34................................................................................................................................................................
Voice Mail Options35................................................................................................................................................................
Recording Your Personal Greetings35................................................................................................................................................................
Recording Your Voice Mail Directory Name36................................................................................................................................................................
Changing Your Mailbox Password37................................................................................................................................................................
Changing The Call Screening Transfer Method38................................................................................................................................................................
Programming A Fax Destination39................................................................................................................................................................
Changing The Message Search Order39................................................................................................................................................................
Programming Remote Messaging40................................................................................................................................................................
Speed Dialing42................................................................................................................................................................
Speed Dialling42................................................................................................................................................................
Station Speed Dial42................................................................................................................................................................
System Speed Dial43................................................................................................................................................................
Using Record-a-call44................................................................................................................................................................
Paging44................................................................................................................................................................
Using Account Codes45................................................................................................................................................................
Screening Calls46................................................................................................................................................................
Using The Voice Mail Directory47................................................................................................................................................................
Programming Remote Feature Access48................................................................................................................................................................
Remote Access Password48................................................................................................................................................................
Remote Feature Access49................................................................................................................................................................
Requesting Agent Help50................................................................................................................................................................
Working In Hunt Groups51................................................................................................................................................................
Hunt Group Calls Enabled/disabled51................................................................................................................................................................
Acd Hunt Groups51................................................................................................................................................................
Logging In And Out Of Acd Hunt Groups52................................................................................................................................................................
Ending An Acd Hunt Group Call53................................................................................................................................................................
Learning More55................................................................................................................................................................
What The Administrators Can Do For You56................................................................................................................................................................
Frequently Asked Questions (faq)57................................................................................................................................................................
Default Feature Codes58................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (58 pages)

Digital Keyset  
Brand: Inter-Tel | Category: Keypad | Size: 0.94 MB
Table of contents
Table Of Contents4................................................................................................................................................................
Welcome7................................................................................................................................................................
About This Guide7................................................................................................................................................................
Quick-start Instructions7................................................................................................................................................................
About Your Phone7................................................................................................................................................................
The Standard Digital Keyset8................................................................................................................................................................
The Basic Digital Keyset9................................................................................................................................................................
Feature Key Functions10................................................................................................................................................................
About Your Phone System11................................................................................................................................................................
What You See And Hear11................................................................................................................................................................
What The Administrators Can Do For You12................................................................................................................................................................
About Axxessory Talk Voice Mail13................................................................................................................................................................
Initializing Your Mailbox13................................................................................................................................................................
Telephone System Features14................................................................................................................................................................
Intercom Calls14................................................................................................................................................................
Placing Intercom Calls14................................................................................................................................................................
Receiving Intercom Calls15................................................................................................................................................................
Outside Calls16................................................................................................................................................................
Placing Outside Calls16................................................................................................................................................................
Answering Outside Calls17................................................................................................................................................................
Using Account Codes17................................................................................................................................................................
Call Screening18................................................................................................................................................................
Call Waiting18................................................................................................................................................................
Displaying Date, Time, Name, And Extension Number18................................................................................................................................................................
Displaying The Outside Party's Name19................................................................................................................................................................
Performing A "recall" During A Call19................................................................................................................................................................
Placing Calls On Hold19................................................................................................................................................................
Using The Speaker And Microphone20................................................................................................................................................................
Muting The Microphone20................................................................................................................................................................
Group Listen" Using The Speaker20................................................................................................................................................................
Placing Conference Calls21................................................................................................................................................................
Using The Message Key22................................................................................................................................................................
Leaving Messages22................................................................................................................................................................
Receiving Messages23................................................................................................................................................................
Transferring Calls24................................................................................................................................................................
Transferring To Another Extension24................................................................................................................................................................
Transferring To Voice Mail24................................................................................................................................................................
Transferring To An Outside Number24................................................................................................................................................................
Picking Up (reverse Transferring) A Call From Another Extension24................................................................................................................................................................
Forwarding Calls25................................................................................................................................................................
Manual Call Forwarding25................................................................................................................................................................
Automatic System Forwarding25................................................................................................................................................................
Station Speed Dialling26................................................................................................................................................................
Storing Speed-dial Numbers On Your Phone26................................................................................................................................................................
Dialling Station Speed-dial Numbers27................................................................................................................................................................
System Speed Dialling27................................................................................................................................................................
Rediallinga Number28................................................................................................................................................................
Using The Directories29................................................................................................................................................................
Using Do-not-disturb Mode30................................................................................................................................................................
Using Record-a-call31................................................................................................................................................................
Paging32................................................................................................................................................................
Making Pages32................................................................................................................................................................
Turning Paging On Or Off32................................................................................................................................................................
Reminder Messages33................................................................................................................................................................
Remote Feature Access34................................................................................................................................................................
Remote Access Password34................................................................................................................................................................
Programming Your Feature Keys36................................................................................................................................................................
Setting User Preferences37................................................................................................................................................................
Change Volume Levels37................................................................................................................................................................
Select Ring Tone37................................................................................................................................................................
Background Music37................................................................................................................................................................
Returning To Default Operation37................................................................................................................................................................
Standard And Alternate Key Maps38................................................................................................................................................................
Automatic Call Answer38................................................................................................................................................................
Multilingual Capability38................................................................................................................................................................
Secondary Extension Appearances39................................................................................................................................................................
Agent Help40................................................................................................................................................................
Instructions For Hunt Groups41................................................................................................................................................................
Turning On Or Off Hunt Group Calls41................................................................................................................................................................
Acd Hunt Groups41................................................................................................................................................................
Voice Mail Features44................................................................................................................................................................
Entering Your Mailbox44................................................................................................................................................................
Listening To Messages45................................................................................................................................................................
Undeleting Voice Mail Messages46................................................................................................................................................................
Sending Messages47................................................................................................................................................................
Cancelling Unheard Messages48................................................................................................................................................................
Personal Options49................................................................................................................................................................
Recording Your Personal Greetings49................................................................................................................................................................
Recording Your Voice Mail Directory Name50................................................................................................................................................................
Mailbox Password50................................................................................................................................................................
Voice Mail Message Envelope Contents51................................................................................................................................................................
Call Screening Transfer Method51................................................................................................................................................................
Fax Destination Number52................................................................................................................................................................
Message Search Order52................................................................................................................................................................
Remote Messaging53................................................................................................................................................................
Inter-Tel AXXESS User Manual

Inter-Tel AXXESS User Manual (54 pages)

Executive Digital keyset and axxessory talk voice mail  
Brand: Inter-Tel | Category: Telephone System | Size: 0.68 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Welcome5................................................................................................................................................................
About This Guide5................................................................................................................................................................
Quick-start Instructions5................................................................................................................................................................
About Your Phone5................................................................................................................................................................
The Executive Digital Keyset6................................................................................................................................................................
Feature Key Functions7................................................................................................................................................................
Lcd Display Menu Keys8................................................................................................................................................................
About Your Phone System9................................................................................................................................................................
What You See And Hear9................................................................................................................................................................
What The Administrators Can Do For You10................................................................................................................................................................
About Axxessory Talk Voice Mail11................................................................................................................................................................
Initializing Your Mailbox11................................................................................................................................................................
Telephone System Features12................................................................................................................................................................
Intercom Calls12................................................................................................................................................................
Placing Intercom Calls12................................................................................................................................................................
Receiving Intercom Calls13................................................................................................................................................................
Outside Calls14................................................................................................................................................................
Placing Outside Calls14................................................................................................................................................................
Answering Outside Calls15................................................................................................................................................................
Using Account Codes15................................................................................................................................................................
Call Screening16................................................................................................................................................................
Call Waiting16................................................................................................................................................................
Displaying Date, Time, Name, And Extension Number16................................................................................................................................................................
Displaying The Outside Party's Name17................................................................................................................................................................
Performing A "hookflash" During A Call17................................................................................................................................................................
Placing Calls On Hold17................................................................................................................................................................
Using The Speaker And Microphone18................................................................................................................................................................
Muting The Microphone18................................................................................................................................................................
Group Listen" Using The Speaker18................................................................................................................................................................
Enhanced Speakerphone Mode18................................................................................................................................................................
Placing Conference Calls19................................................................................................................................................................
Using The Message Key20................................................................................................................................................................
Leaving Messages20................................................................................................................................................................
Receiving Messages21................................................................................................................................................................
Transferring Calls22................................................................................................................................................................
Transferring To Another Extension22................................................................................................................................................................
Transferring To Voice Mail22................................................................................................................................................................
Transferring To An Outside Number22................................................................................................................................................................
To Pick Up (reverse Transfer) A Call From Another Extension22................................................................................................................................................................
Forwarding Calls23................................................................................................................................................................
Manual Call Forwarding23................................................................................................................................................................
Automatic System Forwarding23................................................................................................................................................................
Station Speed Dialing24................................................................................................................................................................
Storing Speed-dial Numbers On Your Phone24................................................................................................................................................................
Dialing Station Speed-dial Numbers25................................................................................................................................................................
System Speed Dialing25................................................................................................................................................................
Redialinga Number26................................................................................................................................................................
Using The Directories27................................................................................................................................................................
Using Do-not-disturb Mode28................................................................................................................................................................
Using Record-a-call29................................................................................................................................................................
Paging30................................................................................................................................................................
Making Pages30................................................................................................................................................................
To Turn Paging On Or Off30................................................................................................................................................................
Reminder Messages31................................................................................................................................................................
Remote Feature Access32................................................................................................................................................................
Remote Access Password32................................................................................................................................................................
Programming Your Feature Keys34................................................................................................................................................................
Setting User Preferences35................................................................................................................................................................
Change Volume Levels35................................................................................................................................................................
Select Ring Tone35................................................................................................................................................................
Background Music35................................................................................................................................................................
Returning To Default Operation35................................................................................................................................................................
Standard And Alternate Keymaps36................................................................................................................................................................
Automatic Call Answer36................................................................................................................................................................
Multilingual Capability36................................................................................................................................................................
Secondary Extension Appearances37................................................................................................................................................................
Agent Help38................................................................................................................................................................
Instructions For Hunt Groups39................................................................................................................................................................
To Turn On Or Off Hunt Group Calls39................................................................................................................................................................
Acd Hunt Groups39................................................................................................................................................................
Voice Mail Features42................................................................................................................................................................
Entering Your Mailbox42................................................................................................................................................................
Listening To Messages43................................................................................................................................................................
Undeleting Voice Mail Messages44................................................................................................................................................................
Sending Messages45................................................................................................................................................................
Canceling Unheard Messages46................................................................................................................................................................
Personal Options47................................................................................................................................................................
Recording Your Personal Greetings47................................................................................................................................................................
Recording Your Voice Mail Directory Name48................................................................................................................................................................
Mailbox Password48................................................................................................................................................................
Voice Mail Message Envelope Contents49................................................................................................................................................................
Remote Messaging49................................................................................................................................................................
Fax Destination50................................................................................................................................................................
Call Screening Transfer Method51................................................................................................................................................................
Using The Voice Mail Directory52................................................................................................................................................................
Default Feature Codes53................................................................................................................................................................

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