System Error/Message Printing; Message Print Types - Inter-Tel AXXESS Manual

C. SYSTEM ERROR/MESSAGE PRINTING
53.21 The system has a self-diagnostic feature that monitors the system. When a system fault
or other noteworthy condition is detected, the software determines the impact of the condition
and classifies it as an alarm (major or minor) or other message type. If the Message Print
option is enabled, as described on
the designated output port. For a complete list of Diagnostics codes, refer to the Inter-Tel Mes-
sage Print Diagnostics Manual.
NOTE:
Programming. This application allows you to view Message Print, SMDR, and other information.
For details about Diagnostics Monitor, see

Message Print Types

53.22 The programmer may enable any combination of the error message types. The available
message types are:
•
Information Messages: Give information concerning system operation.
•
Warning Messages: Indicate that a condition exists which may affect system perfor-
mance.
•
Alarm Messages: Indicate that a minor alarm has occurred, but that general system
operation was not affected.
•
Severe Messages: Indicate that a severe error has occurred in the system.
53.23 The messages can be programmed to be sent to any output device attached to the sys-
tem. This includes devices attached to the CPC, CPU card, Options cards, and phone data
ports. Messages can be printed through only one system port at a time. The print width is
adjustable (64, 80, or 132 characters) to accommodate different output devices. When a line of
information is longer than the programmed width, the information is printed on subsequent
lines and preceded with "+" to indicate the continuation.
53.24 The system database also has a reserved area for recording the history of messages to
allow service personnel to request a report at any time (see
The message history area has enough memory to maintain a record of at least 50 of the most
recently generated messages. When the reserved area is full, the more recent messages begin to
replace the older ones so that the most recent messages are available.
53.25 In a network setting, each node has its own message print programming, message print
output port, and message print output port backup. There should be a message print terminal at
each node to monitor node and network performance and aid in troubleshooting.
•
If a node's Message Print output port is a node, the network sends Message Print
records to the specified node.
•
You cannot select a node as the message print output port backup.
•
If Message Print output programming forms a loop, the system will send the output to
the node's backup Message Print port. For example, if the Message Print port on Node
1 routes to Node 2 and the Message Print port on Node 2 routes to Node 1, the configu-
ration will cause an infinite loop. Message Print reports for Node 1 would be printed to
the backup serial port on Node 2 and vice versa.

System Error/Message Printing

INTER-TEL
page 6-274
As of version 8.0, a utility, called Diagnostics Monitor, is automatically installed with DB
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
in PROGRAMMING, the messages are sent to
page C-30.
page 6-274
System Features
in PROGRAMMING).
Page 5-313
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