E-Mail Gateway - Inter-Tel AXXESS Manual

Programming
® ®
INTER-TEL AXXESS

5. E-MAIL GATEWAY

5.1
features, refer to the latest version of the Unified Messaging Open Standards Edition Adminis-
trator's Guide (document part no. 835.3162).
5.2
a user. Program the E-Mail System field first, as described below.
5.3
mail Gateway must be configured and each mailbox user must have an e-mail reader profile.
This profile contains the information that EM requires to access the correct e-mail server and
e-mail account.
5.4
used to transfer messages. The value programmed in this field must correspond to the cus-
tomer's underlying e-mail system. For example, if the customer's e-mail system is Lotus
Notes, this field should be programmed to VIM. This field can be programmed to NONE,
MAPI, VIM, or SMTP/POP3. Note that for an EM system, the system only supports SMTP/
POP3 E-mails systems. If it is programmed to NONE, the E-Mail Gateway feature is disabled
for the entire voice mail system. The default value for this field is NONE. To select the E-Mail
system, select the drop-down list box and scroll to the desired value. Then press
click on another field to save the change.
5.5
•
•
5.6
only required if the E-Mail System field is programmed to SMTP/POP3. When the voice mail
PC sends an e-mail message, this address will be used as the e-mail address in the "Reply-To"
field of the e-mail header. This is the address at which the voice mail PC will receive e-mail
messages. This field can contain up to 127 characters and it is empty by default. For example,
this field might look like johndoe@inter-tel.com. To enter the address click on the Value and
enter the address in the text box. If you enter an invalid character (: ; " \ | ( ) , < > '), an error
tone occurs. Then press
NOTE:
erly formatted E-mail address to avoid presenting a Reply-To e-mail address without a domain
name and potentially being perceived as spam.
5.7
as VOICE MAIL). It is only programmable if the E-Mail System field is programmed to
SMTP/POP3 and it is optional. When the voice mail PC sends an e-mail message, this name
will be included in the FROM field of the e-mail header. This field can contain up to 127 char-
acters, and it is empty by default. To enter the name, click on the Value and enter the address
in the text box. Then press
Page 6-398
MANUAL VERSION 11.0 – May 2008
To read a complete explanation of the E-Mail Gateway and the Unified Messaging OSE
For the E-Mail Gateway to function, its service must be able to log on to the network as
To use the TTS functionality to convert e-mail messages to voice mail messages, the E-
E-Mail System: This system-wide field specifies the type of e-mail system that will be
The other fields that need to be programmed depend on the E-Mail System selected:
If the E-Mail System field is programmed to MAPI or VIM, only the E-Mail Username
and E-Mail Password fields need to be programmed.
If the E-Mail System is programmed to SMTP/POP3, the E-Mail SMTP Server and E-
Mail Address fields must also be programmed, in addition to the username and pass-
word fields. The E-Mail Real Name field is optional when using SMTP/POP3.
E-Mail Address: This field specifies the Voice Processing Unit's e-mail address. It is
or click on another field to save your change.
ENTER
While this address can contain a "familiar" name, using SMTP, this should be a prop-
E-Mail Real Name: This field specifies the Voice Processing Unit's user name (such
ENTER
or click on another field to save your change.
or
ENTER

E-Mail Gateway