Introduction - Inter-Tel AXXESS Manual

1. INTRODUCTION

1.1 With the Call Processing (CP) Server, call processing software has been moved from
the telephone system (System) CPU Card to a Windows NT- or 2000-based server that commu-
nicates with the System via a 10 Base-T Ethernet connection.
1.2 The PC and equipment chassis are connected directly via a cross-connect Ethernet cable
and use the User Datagram Protocol (UDP) to transfer data across a direct connection.
1.3
As of version 6.0, the following features are available:
•
Security keys
NOTE:
827.9775).
•
Full support of System and Voice Processing Unit version 6.0 and later functionality
•
NT and Windows 2000 Event Viewer support (see
•
Support for ATM-based nodes (Win 2000 CP Server only), which increases the number
of supported devices from 1024 to 1792
•
PCI Watchdog Card, which replaces the Audio Interface Card (AIC)
•
ATM Adapter Card (ATM systems only), either with OC-3 or UTP5 connectors
1.4 Call Processing Server on Windows Server
sion) operating system (OS) with Service Pack 2 (SP2) is now supported for the Call Process-
ing Server (CPS). Field upgrades must be done by certified technicians only.
Only an A+ and Axxess Certified technician with thorough knowledge of the Windows 2000
and Windows Server platforms may perform this upgrade. If you do not have the recom-
mended certification and need technical support, you are automatically charged a Technical
Support Incident (TSI) credit.
Technical Support for the upgrade is available to those who have purchased an upgrade kit
(upgrade kit part no. 828.1754 for non-ATM systems and 828.1755 for ATM systems). If you
use Windows software from a source other than from an upgrade kit, Inter-Tel support is not
available.
1.5 CPS platforms with the following Rev AR, dated July 2004 or later, with the following
part numbers can be upgraded:
•
Non-ATM part number 550.5360
•
ATM (copper) part number 550.5361
•
ATM (fiber) part number 550.5362
1.6 Verify that the CPS platform consists of the following hardware. If it does not consist of
the following hardware, it is not the correct revision and cannot be upgraded:
•
Intel
•
Rackmount chassis
•
DVD drive
1.7 You cannot upgrade a CPS platform that is earlier than the Rev AR identified above.
You need to purchase a new CPS if you want to upgrade to v11.0. Contact Inter-Tel for details.
Introduction
®
INTER-TEL
If upgrading from v5.1 or earlier, you must use the security key (part no.
® ®
Pentium 4 processor
Appendix C — CP Server
®
AXXESS MANUAL VERSION 11.0 – May 2008
page C-38)
2003: Windows Server
NOTICE
®
2003 (Telco ver-
Page C-3