Inter-Tel AXXESS Manual page 1211

4.15 After a digit translation node is created, it can be assigned to more than one Call Rout-
ing Announcement application. This allows entire node hierarchies to be shared or moved
without reprogramming. When using a Call Routing Announcement application with digit
translation, the individual Voice Processing applications assigned to the digits can be pro-
grammed to override the device language and provide prompts in one language only.
4.16 To program digit translations for the Call Routing Application, double-click on
Translations
each digit use the following fields:
•
Name: This is the digit that the caller presses. Timeout represents no digits being
entered.
•
Action: Scroll through the drop-down list box to the desired Action for the digit being
programmed. The Actions that can be selected for the digits (*, #, 0-9) and for the Tim-
eout option are as follows:
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Programming VM Applications
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INTER-TEL AXXESS
. A list of the digits and their actions and destinations will appear. To program
Cancel Fax Selections: This is usually assigned to the digit *. It is used for can-
celing fax document selections that a caller has entered.
Company Directory - First Name: This sends the caller to the directory prompt
that asks the caller to enter the first name of the desired party.
Company Directory - Last Name: This sends the caller to the directory prompt
that asks the caller to enter the last name of the desired party.
End Fax Selections: This is usually assigned to the digit #. It is required for sig-
naling the system that the caller has entered all desired fax document selections
(either through a Select Fax Document By Number or a Select Fax Document
Action). You will see a warning message when you exit if you have programmed a
Select Fax without creating an End Fax Selections action.
Invalid: (Not available for Timeout.) The digit will not be used. Callers who press
this digit hear a recording that tells them that it is invalid.
Select Fax Document: (Not available for Timeout.) This selects a specific docu-
ment for faxing. Callers should be prompted to select this digit with a recording
that tells them the name of the document. For example, "Press 2 for a price list."
This must be accompanied by an End Fax Selection and should also be accompa-
nied by a Cancel Fax Selection Action.
Select Fax By Document Number: (Not available for Timeout, or digits * or #.)
This is like the Transfer to Collected Extension described below. It allows the
caller to enter the exact four-digit number(s) of the desired document(s). Assign
this Action to the digit(s) that correspond to the first digits of the document num-
bers. For example, if you have documents numbered 0001-1000, digits 0 and 1
should have a Select Fax By Document Number Action. Callers can then dial
four-digit document numbers that begin with 0 or 1.
NOTE:
When document numbers begin with 0, the caller can select documents by
entering the number without 0 and pressing # (but the Select Fax By Document
Number action must be assigned to the digit 0). For example, the caller can enter
99# for document number 0099. This must be accompanied by an End Fax Selec-
tion and should also be accompanied by a Cancel Fax Selection Action.
Subscriber Access: This sends the caller to the Voice Mail application that
prompts the caller to enter a mailbox number.
Programming
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MANUAL VERSION 11.0 – May 2008
Digit
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Page 6-361