Swap "7 For Save" And "9 For Delete" Message Keys; Identification Prompt - Inter-Tel AXXESS Manual

2.17 To enable the Save Message On Return Call option, select the check box to place a
check mark in it. Then press
option, select the check box again to remove the check mark.
I.

SWAP "7 FOR SAVE" AND "9 FOR DELETE" MESSAGE KEYS

2.18 Enterprise Messaging v2.1 or later provides a swap feature whereby the 7 and 9 digit
operations in Message Options can be reversed. By default, the 7 digit is used for SAVE and
the 9 digit is used for DELETE. The swap feature allows the 7 digit to be used for DELETE
and the 9 digit to be used for SAVE, just like the functionality operated by the cell phone voice
mail systems.
2.19 This helps users who are familiar with a cell phone functionality from accidentally
deleting messages by pressing 9, intending to save messages. This feature can be programmed
for individual mailboxes by the subscribers or for all mailboxes using this option. For complete
information about 7-9 Key Swap, see
2.20 To swap the keys for all mailboxes:
Select
1.
Set the Swap "7 For Save" and "For Delete" Message Keys option to
2.
NOTE:
field appears with a red "X."
J.

IDENTIFICATION PROMPT

2.21 The Identification Prompt flag enables/disables a custom message that identifies the
voice processing system as Inter-Tel's Voice Processing Unit. When enabled, this prompt is
heard before the voice mail greeting and states, "Your call is being handled by the Inter-Tel
voice processing system." This prompt will automatically play when outside callers:
•
Are transferred to a voice mailbox. The ID prompt is played BEFORE the mailbox
greeting (primary, alternate, or system) is heard.
•
Are forwarded to a voice mailbox. The ID prompt is played BEFORE the mailbox
greeting (primary, alternate, or system) is heard.
2.22 If disabled, the identification prompt is not played before the voice mailbox greeting
when an outside caller accesses a mailbox.
2.23 By default, this flag is enabled. To disable the Identification Prompt, select the check
box to remove the check mark. Then press
To enable the option, select the check box again to place the check mark in the box.
Swap "7 For Save" and "9 For Delete" Message Keys
INTER-TEL
or click on another field to save the change. To disable the
ENTER
page
.
Voice Processor
This field only applies for EM v2.1 or later only. For other types of Voice Processor, this
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
4-70.
or click on another field to save the change.
ENTER
Programming
.
Yes
Page 6-347
6