6. FAX-ON-DEMAND
6.1
The Fax-On-Demand feature provides fax services to callers. It is a specially pro-
grammed Call Routing Announcement application that uses digit translation to allow callers to
select the documents they want to have faxed to them.
6.2
With Fax-On-Demand, callers can use a DTMF telephone to request one or more docu-
ments from the company's fax library. When the request is completed, the Voice Processing
Unit places a call to the caller's fax machine to deliver the requested documents.
6.3
To use Fax-On-Demand the following fields must be programmed:
•
Timers and Limits (see below)
•
Fax Documents (see
•
Allow International Calls (see
•
Outgoing Access - trunk group (see
•
Outgoing Access Prefix (see
•
Outgoing Access Termination (see
•
Start and Stop Time (see
•
Days of the Week (see
•
Format - Local Fax ID (see
•
Format - Company Name (see
•
Format - Logo Document (see
A. TIMERS AND LIMITS
6.4
Double-click on Timers and Limits to view the list of current Values. To program a
timer or limit, click on its Value and enter the new information in the text box. Then press
ENTER
programmed for the fax feature:
•
Fax Retry Timer: When the Voice Processing Unit is unable to complete a fax delivery
because the line is busy or there is no answer, it will wait until this timer expires to
attempt the delivery again. The range for this field is 1-255 minutes. Default is 10 min-
utes.
•
Fax Retransmission Timer: When the Voice Processing Unit is unable to complete a
fax delivery because the connection failed (for example, the receiving fax machine had
a power failure), it will wait until this timer expires to attempt the delivery again. The
range for this field is 1-255 minutes. Default is 1 minute.
•
Maximum Fax Delivery Attempts: This is the number of times the Voice Processing
Unit will attempt to send a fax when the number is busy, there is no answer, or there are
transmission errors. If the system encounters unavailable resources (fax ports, docu-
ments, outgoing calls, or outgoing trunks) the attempt does not count toward the Maxi-
mum Fax Delivery Attempts. The allowed range for this field is 1-15 attempts. It
defaults to five attempts.
Fax-On-Demand
INTER-TEL
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or click on another field to save your change. The following timers and limits can be
®
®
AXXESS
MANUAL VERSION 11.0 – May 2008
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Programming
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