Troubleshooting
®
®
INTER-TEL
AXXESS
7.12 IP Device Status: You can view the connection status of Inter-Tel IP devices on the
local node at any time using the
selected, the Get IP Device Status screen similar to the one below appears.
NOTE:
you select this option on a system with no IPRCs, an error message appears.
7.13 To view the status of the IP devices that terminate at a particular IPRC, select the slot
number of the IPRC. The right frame displays the following information for each IP device:
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MANUAL VERSION 11.0 – May 2008
There must be at least one IPRC installed and equipped to use the IP Status feature. If
Extension: Indicates the extension number assigned to the IP device.
Type: Displays the device type associated with the extension. Possible options include
IP PHONE and IP SLA.
Board: Indicates the board number of the device.
Port: Displays the port number of the device.
DHCP: Indicates if the device is obtaining its IP address from a DHCP server.
Current IP Address: Displays the IP address currently assigned to the device.
MAC Address: Displays the MAC address assigned to the device.
Model Type: Describes the model of endpoint being displayed. The following list
shows the possible entries for the model type and license categories. Click
to retrieve IP Device status.
—
Offline (no device is installed)
—
IP Phone +
—
IP Single-Line Adapter
—
SIP
—
SpectraLink
—
Models 8864, 8665, 8668
option under the Operations menu. When
IP Device Status
Get Status
IPRC Diagnostic Displays