Inter-Tel AXXESS Manual page 1091

•
Calls that have been played an announcement through a hunt group announcement are
still considered an unanswered call.
•
Enabling this flag applies to local node and remote node calls that route through the
trunk group that has this flag enabled.
•
The public telco may remove the caller ID name that is sent by the system and only
pass the caller ID number.
NOTE:
the Forward Original Call-ID for Unanswered Calls feature is supported, as the Public Switched
Telephone Network (PSTN) may reject this call that is "masquerading caller ID."
4.323 To route incoming calls from the Axxess system back to the PSTN through ISDN
lines:
Set the
1.
Press
2.
Calling Party Name
4.324 The Calling Party Name field allows Caller ID information to be used on outbound
calls through trunk groups. Type the name (up to 16 alphanumeric characters) in the text box.
Calling Party Number
4.325 The Party Number field allows Caller ID information to be used on outbound calls
through trunk groups. Type the number (up to 48 numbers) in the text box.
Force Trunk Group Calling Party Name and Number
4.326 When selected, the system uses the trunk group Calling Party Name and Calling Party
Number. When cleared, the system follows Caller ID forwarding as described in the next sec-
tion. This allows the Caller ID to be the callback number (for example, a main number, cell
number, etc.) without losing the ability to identify the location of the emergency call.
Wait for ISDN Caller ID Information
4.327 This timer is used to control the amount of time the system waits for the incoming
ISDN Facility message that contains the caller ID name before routing the call to the ring-in
destination. This timer only applies to incoming ISDN calls that use Facility messages instead
of Display messages for providing caller ID name.
4.328 The default value of this timer is 0 seconds, which is a no wait delay. This timer should
only be adjusted if the system is receiving Facility messages from the telco where the name is
not appearing on the forwarded or redirected calls. Contact your ISDN provider to verify if you
are receiving Facility messages for caller ID name. Or, use the diagnostic port on the T1/E1
board and enable "DON ALL" and review the incoming ISDN messages for Facility or Dis-
play messages (remember to disable the DON information after reviewing the information by
typing
DOFF
CO Trunk Groups
INTER-TEL
The system or network administrator must confirm with the CO as to whether or not
Propagate Original Caller ID
or click another field to save the change.
ENTER
).
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
flag to .
Yes
Programming
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